Chief of Staff to Portfolio Company General Manager

Overview

Beacon Software is a permanent capital holding company which acquires and grows essential businesses. We are a profitable series B+ firm that combines great technologists, operators and M&A professionals to accelerate the scale of the ambition of the dozens of business we own and operate. We are supported by capital from tier-1 venture capital, crossover, and endowment investors as well as the founders of the leading technology companies from the past decade.

We are growing our team in Toronto, San Francisco, and New York. Apply below.

We’re hiring a Chief of Staff (CoS) to partner with the General Manager of Consumer Company, a parent-focused consumer app that helps families transition young children to solid foods. This is a hands-on operating role focused on operations, HR / people, internal communications, and project / program management. You’ll install the operating cadence, professionalize internal processes, and drive cross-functional initiatives that improve activation, retention, and customer experience.

Responsibilities

• Operating Cadence & Business Rhythm (40%)
• Stand up the weekly KPI pack and meeting rhythm; drive monthly close / variance and quarterly planning.
• Build lightweight dashboards and single-owner accountability for growth, CX, and content operations.
• Partner with Beacon's accounting teams to tighten AR / AP processes and vendor management; maintain an up-to-date cash and staffing view for the GM.
• People, HR & Culture (25%)
• Build structured hiring pipelines and interview scorecards; coordinate searches across functions.
• Own onboarding (Day-1 to Day-30), performance / OKR cycles, compensation change packets, and policy / benefits calendar in coordination with Beacon.
• Continue and expand on the company's positive culture as the team scales.
• Internal Communications (15%)
• Produce and manage all internal and Beacon communication channels which may include a weekly GM note to the company and to Beacon, all-hands agendas, decision log, and change announcements.
• Keep the product / content / support / growth loop tight via briefs, release notes, and post-mortems.
• Project & Program Management (20%)
• Run the cross-functional portfolio : define goals, owners, schedules, and measures of success.
• Drive GM-originated initiatives such as activation funnel experiments, support SLA improvements, content production workflow, and launch calendars.
• Proactively identify risks / dependencies and clear blockers fast.

Responsibilities (cont.)

Qualifications

Ideal Candidate

What You Will Get From Beacon

Minimum Expectations

Beacon Operations Performance Rubric

Beacon Software Values

#J-18808-Ljbffr