Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry.
Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Catering Staff is responsible for serving guests in the venue dining areas at catered functions. The Catering Staff member must be personable, professional and able to work in an ever changing fast-paced environment.
The employee must maintain excellent attendance and be available to work events as scheduled per business need.
This role pays an hourly wage of $14
Benefits for PT roles : 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE : Applications are accepted on an ongoing basis; there is no application deadline.
About the Venue
The Liacouras Center is a 10,000-seat multi-purpose venue located on the campus of Temple University in Philadelphia, PA.
The venue is a full-service sports and entertainment arena featuring Temple University Men’s and Women’s Basketball, along with a variety of concerts, family shows, meetings, banquets, and more! The largest indoor public assembly venue north of City Hall in Philadelphia at 340,000 sq.
ft., formerly known as the Apollo of Temple, The Liacouras Center was renamed and dedicated to former Temple University President, Peter J.
Liacouras, on February 13, 2000.
Responsibilities
- Must demonstrate ability to meet the company standard for excellent in the areas of guest service and interaction with co-workers and uniform standards.
- Must demonstrate ability to read and comprehend Banquet Event Orders when servicing a guest event for the purpose of setting up guest events with proper linen, dishware, glassware, flatware;
executing service on the contracted event menu & event timeline.
- Responsible for serving meals to guests or replenishing food for buffet service.
- Serve beverages to guests including alcoholic beverages. Must check guest’s ID in accordance with state / federal regulations to verify minimum age requirement for the purchase of alcoholic beverages.
- Listening and responding to any customer requests or concerns.
- Responsible for refilling salt, pepper, sugar, cream, condiments and napkins, as needed.
- Responsible for replacing tableware and linens as needed during event or for room turnover.
- Responsible for maintaining a clear and organized work space.
- Maintains sanitation, health and safety standards in work areas.
- Other duties as assigned.
Qualifications
- High school diploma or equivalent preferred.
- One or more years’ experience as a server in a fine dining, large scale dining facility or similar field preferred.
- Detail oriented, ability to multi-task
- Ability to prioritize and execute on a list of written tasks in a fast-paced environment.
- Ability to be self-directed while working in a team-oriented environment.
- Excellent interpersonal and communication skills.
- Ability to work a flexible schedule including nights, weekends and long hours.