Carolina's Mexican Food , a family tradition since 1967 & home of the BEST tortillas in the Phoenix area, is currently searching for friendly, enthusiastic, customer-oriented individuals to fill CASHIER roles in our valley-wide locations.
In this role, you are the first point of contact with our customers and will be expected to greet and assist our customers through the ordering process.
Full-time and part-time positions are available! All positions have the opportunity for advancement and certification increases (the more you learn at Carolina's, the more you earn!)
What's in it for you?
All employees :
- We are CLOSED EVERY SUNDAY! (limited / rare occasional work necessary 1-2 of Sunday's a year for a few of hours.)
- No late nights! (Open 8am - 8 : 30pm, six days a week - cashier workdays usually end no later than 9 : 30pm for closing shifts & start no earlier than 7am for opening shifts)!
- Closed most major holiday's , including New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, Black Friday, and every December 24-December 26 along with early closing on the Saturday preceding Easter, the Wednesday before Thanksgiving, December 23rd, and New Year's Eve!
For full time employees :
- 401K with 1 00% company match up to 4%
- Full health benefits through UH (medical) & Principal (vision / dental)
- Company sponsored life insurance
- And, of course, FREE CAROLINA'S MEXICAN FOOD on every shift!
This position requires excellent verbal communication and interpersonal skills, a sizzling personality, and a desire to deliver outstanding world-class service to our customers.
The ideal candidate has customer service experience; however no experience is necessary. Also, additional responsibilities will include, but may not be limited to, processing customer orders, cleaning public spaces, and packaging orders.
General Responsibilities :
- Welcome customers and help determine their orders.
- Process customer orders and record them in the restaurant database.
- Relay customers' orders to the kitchen staff.
- Ensure all orders are delivered to the customers in a timely manner.
- Accept cash and return the correct change.
- Tally money in the cash drawer at the beginning and end of each work shift.
- Place food orders in the appropriate bags and boxes.
- Respond to customer inquiries, issue receipts, and record customer suggestions.
- Clean and arrange eating, service, and kitchen spaces.
- Help kitchen staff when needed.
General Requirements :
- Proven experience in a customer service role is a plus.
- Excellent verbal communication and interpersonal skills.
- Ability to work a flexible schedule including evenings, weekends, and holidays.
- Good mental mathematical skills.
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