Purcell Tire (formerly Jacks Tire & Oil) Commercial Outside Service - Salt Lake City

Job Description

Job Description

Description : MISSION

MISSION

To address the tire needs of customers in a safe, approved manner using the proper tools and proper techniques on customer property and roadside assistance calls.

ESSENTIAL DUTIES

• Perform roadside tire service on commercial vehicles (both scheduled hours and after hours on-call)
• Perform tire service on customer sites
• Identify and inflate tires correctly for the size and ply
• Place wheels on balancing machines to determine counterweights required to balance wheels
• Dismount wheels from trucks / equipment using lug wrenches and other hand and power tools
• Mount wheels onto trucks / equipment
• Replace valve stems and remove puncturing objects
• Repair tires that have been punctured
• Maintain service vehicle daily inspections, oil changes, etc.
• Keep truck fully stocked with tire accessories
• Maintain positive and professional relationships with customers
• Maintain tools and related tire accessories
• Maintain a clean shop and truck to reflect the proper corporate image to the public
• Protect company assets
• Embrace Purcell’s culture of safety and perform all jobs in a safe manner
• Regular attendance in accordance with assigned schedule
• Ability to perform physical requirements as listed in job description
• Other essential and non-essential duties, as assigned by management

Requirements :

REQUIRED EDUCATION, EXPERIENCE, LICENSES & CERTIFICATIONS

• Minimum Education : High School
• Minimum Job-Specific Experience : 3-5 years
• Management Experience : N / A
• Driver’s License Required : Yes
• Other Job-Specific Licenses or Certifications Required : Tire Industry Association CTS certification, vendor-provided training, DOT medical clearance, MSHA training (where applicable)

REQUIRED KNOWLEDGE, SKILLS, & ABILITIES (KSA’s)

Job-Specific KSA’s :

• Tire Industry Essential industry information including tire brands, designs, treads; proper safety and functional procedures, and relevant customer markets.
• Customer Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Mechanical Knowledge of automotive vehicles and tools, including their repair, and maintenance.

Communication KSA’s :

• Communicating with Supervisors, Peers, or Subordinates Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Writing & Speaking Communicating effectively in writing and interpersonal speaking as appropriate for the needs of the audience.
6 days ago