Operations Director

Job Title : Operation Director

Status : Full-Time-Exempt

Reports to : Chief Executive Officer

Mission Texas Muslim Women’s Foundation empowers, promotes, and supports

all women and their families A mission that ultimately creates stronger

communities

Position Summary :

This position reports directly to the CEO and serves as a member of the Executive

Leadership Team. The Operation director is responsible for enhancing the internal

organization processes and infrastructure that will allow TMWF to continue to

grow and fulfill its mission. The Operation Director performs highly advanced

managerial work providing direction and guidance to the CEO and Finance

Director. Work involves developing policies, reviewing guidelines, procedures,

rules, and regulations; establishing priorities, standards, and measurement tools

for determining progress in meeting goals; coordinating and evaluating program

activities; and developing and approving budgets. This position plans, assigns, and

works under minimal supervision.

Duties and Responsibilities :

Department : Administration

Oversee and develop business policies and operating procedures and practices

Support and advise the CEO in decision making

Oversee and manage all agency contracts

Manage risk and insurance

Develop staff incentives and improve workplace environment

Administration / Finance / Grants

Work with Finance Director to develop an annual operating budget

Propose capital expenditures necessary for the efficient operation at TMWF

Coordinate with the Social Service Director, Counseling Director, Legal Team, and Finance on all grant reporting, and ensure compliance

Ensure personnel policies and procedures are appropriate for the effective and efficient functioning within the working environment and the protection of staff

Review policies and procedures annually and recommend needed changes to the Management Team.

Oversee timely maintenance and agency records and reports for staff and participants, and ensure record security

Ensure confidential and sensitive information is secure within TMWF records

Oversee the preparation and submission of grant statistical reporting for federal, state, and local grant funding opportunities in coordination with the CEO and Finance Director

Maintain Board of Director logs for required documentation, meeting attendance, terms, contact information, and annual giving

Attend training and conferences as required

Assist with other duties as requested by the CEO

Human Resources

Manage and oversee the human resource function for TMWF, including :

Overlooking Recruitment, hiring, and compensation

Benefits administration and oversight

Professional training and development, including new employee orientation

Retention strategies

Regulatory oversight and legal compliance

Oversight of the human resource function to ensure it is properly resourced and represented within the senior management team

Records management

Operations

Oversee the maintenance and updating of all internal policies and procedures, and ensure they are reviewed and updated annually

Oversee agency facilities and equipment and ensure all are maintained in a condition to promote efficiency, health, comfort, and safety.

Evaluate and justify supply needs and purchases

Provide office management by overseeing administrative functions for the TMWF office, shelters, and Senior home, including ensuring smooth daily operations.

Act as a staff liaison to relevant Board committee members

Facilities

Oversee building and grounds maintenance

Oversee cleaning and janitorial services

Manage health and safety at the facility

Oversee security

Oversee utilities and communications infrastructure

Leadership and Systems Thinking

Incorporate ethical standards of practice into all interactions with individuals, organizations, and communities

Ensure availability and use of professional development opportunities for all TMWF staff

Ensure continuous improvement of individual, program, and organizational performance (e.g., mentoring, monitoring process, adjusting programs to achieve better results)

Programs

Oversee programmatic activities

Evaluate and provide feedback to directors

Provide strategic planning and set goals for each program

Other Information

Position involves work with sensitive information about domestic violence victims and partner agency personnel at supervisory and front-line levels

Desirable personal qualities include tact, good judgment, flexibility, a positive attitude, high professional standards and ethics, and an ability to get along with a variety of people from various disciplines

Employment is dependent upon the successful completion of a background check, including criminal, CPS, and sex offender clearances

CURRENT MANAGEMENT OVERSIGHT

Volunteer Coordinator / office manager

Housing and Procurement Manager

Qualification :

Master’s Degree in Business Administration, Nonprofit Management, Social Work, or other related Human Services field or equivalent work experience

Experience in a nonprofit organization (ideally direct care) and management preferred

Demonstrated experience in operations management and planning with previous experience overseeing human resources, day-to-day operations, agency policies and procedures, contracts, risk management, and legal matters

Excellent computer skills and proficiency in Microsoft Excel, Word, and Outlook

Skill in organizational development, personnel management, budget and resource development, and strategic planning; demonstrated success developing and monitoring systems to manage both operational and programmatic work that involves high levels of collaboration

Excellent people skills, with an ability to partner with a dynamic leadership team

Personal qualities of integrity, credibility, and commitment to the mission of the CAC

Flexibility and an ability to multitask; ability to work within an ambiguous, fast moving environment while also driving toward clarity and solutions;

demonstrated resourcefulness in setting priorities and guiding investment in people and systems

Experience

7 years of experience in a socially responsible organization with progressive experience leading and at least 3 years of experience in operational / administrative management

Excellent written and oral communication skills, organizational skills, computer skills, and collaborative capabilities

Proficiency with Financial / Accounting management systems, Microsoft Windows XP and 7 Operating Systems, office 365, Word, Excel, and Outlook

Proven leadership within a team of diverse individuals

Prior experience in employee relations, talent acquisition, and staff development

Proven experience in operational organization and development

Experience in grant writing and requests for funding, preferred

Physical Requirements :

Must be mobile and able to bend, stoop, reach, and moderately lift (up to 30 pounds)

Must be able to sit or stand at a workstation and / or a computer screen for up to 2 hours at a time

The above statements are intended to describe the general nature and minimum level of work being performed. The employee will be required to perform any other job-related duties as required by the job objectives, and mission and philosophy of Texas Muslim Women’s Foundation, Inc.

We are an equal-opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

To empower, promote, and support women and families through Educational, Outreach, Philanthropic, and Social Services