Job Description
The ideal Store Support employee has a passion for fashion, is positive, energetic and enjoys providing excellent customer service while working at the point of sale.
A day in a life...
- Assist customers over the phone and at checkout with sales, returns and other transactions while delivering amazing customer service
- Keep the service quick, easy and fun by listening to customer needs and sharing your love for fashion
- Be a great team player by doing your part of keep the department "runway ready," including straightening up, lightly cleaning and restocking the cash wrap area and sales floor
- Stay up on key fashion trends and products so you can help customers with purchase decisions as necessary
- Build relationships with customers by telling them about upcoming events, Nordstrom gift cards and Nordstrom Rewards program
- Flexible to support other areas of the store including order fulfillment and order pick-up
You own this if you have
- The ability to prioritize multiple tasks and requests from customers in a fast-paced environment
- Excellent communication and interpersonal skills
- Strong organization and follow-through
- A knack for problem solving
- Proficiency with computers and an interest in learning new computer applications
- The ability to work a flexible schedule based on business needs
We've got you covered
Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including :
Medical / Vision, Dental, Retirement and Paid Time Away* Life Insurance and Disability* Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
2022 Nordstrom, Inc
Current Nordstrom employees : To apply, log into Workday, click the Careers button and then click Find Jobs.
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