The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem.
Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties and Responsibilities
- Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
- Answer and manage incoming calls, emails, chats, and / or interactive voice response systems
- Ability to learn and follow all customer service procedures and policies
- Strive to meet and go above personal and team target goals
- Record, organize and file customer interactions and account changes
- Able to up-sell if needed
- Able to schedule call back and appoints to resolve customer needs
Requirements
- Previous experience in customer support, client services, sales, or a related field
- Excellent at communicating over the phone and other communication platforms
- Basic computer skills and experience
- Able to multitask
- Excellent time management and prioritization skills
- Ability to listen actively, relay information, and answer questions and / or concerns.
- Customer-focused for positive customer experience and resolution
- Health Insurance (dental and vision included)
- Excellent retirement plan
- Tremendous upward mobility into other positions and management
- Flexible hours
- Remote Position(s) available (work from home)
Benefits
- Health Insurance (dental and vision included)
- Excellent retirement plan
- Tremendous upward mobility into other positions and management
- Flexible hours
- Remote Position(s) available (work from home)
Customer Service / Benefits Specialist (Work from Home)
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. Comfortable working remotely and independently. Remote position (Work from home). ...
Remote Customer Service Rep (No Experience) - Earn $25/hr-$45/hr, Full-Time/Part-Time, Flexible hours
...
Customer Service (remote work , no vaccination required)
Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice r...
Remote Work – No Experience
There is no payment required in order to apply or to work as an In-Home Usage Tester. Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of r...
Customer Service Work From Home
If you are looking for outstanding pay, flexible part-time, full-time and seasonal schedules, plus benefits for you and your family, the Amazon Customer Service Team has you covered! As an Amazon Customer Service Rep, youll : Act as the first point of contact for customers by answering their queries...
Customer Service Representative ( REMOTE WORK )
Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required) Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained pr...
Remote Customer Service Representative - Paid Survey Participant
Earn money from Home by Participating in Paid Studies - Data Entry Clerks - Customer Service Representative - No Experience Required. At work, you will be working numerous jobs such as data entry, email responses, testimonials, and studies as well as various other online projects. We offer you the p...
Customer Service - Remote
Are you ready to join a prestigious Fortune 500 company where your passion for customer service will truly make a difference? We are seeking dynamic individuals like you to become an integral part of our exceptional team as a Customer Service Representative. This is not your ordinary customer servic...
100% Work From Home Union Position- Customer Service/ Sales
This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Our company has moved to 100% virtual, work-from-home positions. Works well with others and individually. Possesses a strong work ethic and drive to succeed. ...
Customer Service Representative – Remote
Altig Orlovic is one the premier workplaces in North America, consistently being voted one of the best places to work, with Best Workplace awards in 2017, 2018 and 2019. Customer service and/or retail experience preferred but not required. We are currently looking for service-minded individuals with...