The Opportunity
Lesley University is seeking an Associate Director of Enrollment Operations and Communications . Reporting to the AVP of Enrollment Management and collaborating with the VP of Enrollment, the Associate Director plays an integral part in Lesley’s Enrollment Initiatives division.
The Associate Director will leverage CRM systems and web-based applications to support recruitment activities, collaborating closely with Admissions, Marketing, EAS, and Web Services teams.
They will streamline procedures, provide technical support, and enhance marketing capabilities. Responsibilities include building e-communication workflows for recruitment teams, reporting on e-communication metrics for events, managing recruitment event registration and prospective communication plans, and deploying enrollment management SMS broadcasts.
Additionally, they will participate in inquiry data management and technology troubleshooting, assist with automation of processes and dashboards, serve as Web Content Editor for the Enrollment Division, and support processing applications and credentials during peak recruitment seasons.
Furthermore, the Associate Director will participate in Enrollment Management strategy meetings, strengthen interdepartmental communication, and foster positive relationships across various university departments.
Qualities and Capabilities
A successful candidate will have :
Bachelor’s degree (required); Master’s (preferred)
Direct experience in admissions or with recruitment systems and processes
Experience with integrated technologies in a higher education setting, particularly with a CRM (preferred)
Excellent organizational and analytical skills, with a strong systems orientation
Superior written and oral communication skills; Strong interpersonal skills, as well as the ability to communicate effectively with both non-technical users and highly technical staff
Ability to work independently and in a team-oriented environment; Ability to work effectively in a fast-paced, high-volume environment
Why Lesley
Located in the heart of Cambridge, Massachusetts, Lesley University is highly regarded for its graduate and undergraduate programs in the human arts of education, the arts, and applied social sciences.
Lesley fosters a highly creative environment in which innovative ideas thrive, theory is integrated with practice and its 6,400 students and 90,000 alumni are empowered to improve and enrich communities.
We offer a competitive benefits package that includes health, dental, life, and long-term disability insurance. In addition, we offer significant paid time off, a generous retirement plan, and tuition programs that enable employees and their dependents to expand their knowledge and skills.
Lesley is committed to the ongoing pursuit of strategic diversity initiatives that help to position diversity, equity, and inclusion as fundamental to institutional and academic excellence at Lesley.
In doing so, Lesley strives for a campus culture and community that fosters a true sense of belonging for all, provides opportunity for everyone to participate equally and fully in the Lesley experience, and helps to develop each individual's capacity to confidently and competently engage within and across difference.
Given an evolving national context and the rapid change in the demographic profile of our country, the University has made a significant commitment to addressing and enhancing its campus climate and diversity capabilities as an institution.
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