Event Coordinator

The F&B Event Coordinator with F&B 575 LLC at Aman New York will maintain a firm understanding of the Aman brand, our guests & clientele, and event goals.

The Coordinator is a key position to assist in driving the business in the Food & Beverage outlets at Aman New York. Candidate should have a love for special event management, provide genuine concierge style service to all incoming guests;

be an enthusiastic professional, and have the ability to build relationships with guests & clients.

KEY RESPONSIBILITIES

• Provide support for Director’s daily tasks by aiding with event management & planning details from initial lead to event close out.
• Client Engagement & Administrative Tasks
• Monitor & respond within 24 hours to initial leads, calls and voicemails; answer questions by providing basic knowledge of each outlet
• Follow-up on leads and transition to Events team based on guest questions & level of interest
• Assist in gathering information on each event, collecting menus & updating Tripleseat, creating BEO’s & agreements
• Support with recordkeeping and detailed note taking during scheduled meetings
• Ability to build true and deep human connections
• Passion for delivering the best possible service and evidences creating outstanding memories for others
• Support & take notes on specified calls, site visits and internal meetings
• Schedule calls to review client’s vision (prospect, new and loyal accounts)
• Support Event Manager with recordkeeping and detailed note taking
• Maintain, update and implement all sales collateral
• Communication & Team Work
• Work as part of the F&B sales team to meet monthly revenue goals
• Exceptional communication internally and externally in a clear, concise, logical manner
• Demonstrate effective written and oral communication skills
• Attendence & participation in weekly sales meetings
• Demonstrate creativity and curiosity which positively impacts the business
• Sets challenging goals for oneself
• Site Visits & Meetings :
• Schedule meetings
• Site visits with clients & vendors
• Internal BEO meetings
• Tripleseat Organization :
• Basic knowledge of Tripleseat use & organization
• Lead clean up
• Conduct weekly reporting in collaboration with Event Manager
• Maintain & organize all meeting & call notes with Event Manager
• Event Day :
• Participate in event execution as client liason day of
• Events of 30 or less
• Larger events in collaboration with Events team

REQUIRED EXPERIENCE AND QUALIFICATIONS

• Basic Knowledge of Tripleseat use & organization
• Minimum of 2 years of experience in event or event sales is a plus
• Flexible schedule
• Excellent communication & interpersonal skills
• Must be able to take constructive criticism and work well in a team dynamic.
• Positive, engaging, and energetic personality
• Must be personable with guests and be able to anticipate their needs.
• Able to be organized, manage time wisely and work with little to no direct supervision.
• Very high attention to detail
• Sensitive to cultural nuances
• Ability to carry, push, and pull up to 30 lbs; standing, bending and lifting will be required.
6 days ago