Entry-Level Logistics Coordinator

IM GLOBAL LLC
Elk Grove Village, IL, US
Full-time
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Job Description

Job Description

Key Responsibilities :

  • Route Optimization : Develop and optimize efficient delivery routes to maximize productivity and minimize delivery times.
  • Dispatching : Coordinate the timely dispatch of delivery drivers, ensuring they are equipped with the necessary information and resources for successful deliveries.
  • Real-Time Monitoring : Utilize tracking systems to monitor the progress of deliveries, addressing any delays or issues promptly.
  • Communication : Maintain clear and effective communication with delivery drivers, providing updates on route changes, traffic conditions, and delivery priorities.
  • Problem Resolution : Address and resolve any unforeseen challenges, such as traffic, weather conditions, or road closures, to minimize disruptions to the delivery schedule.
  • Customer Interaction : Act as a point of contact for customer inquiries and concerns, providing accurate and timely information regarding delivery status.
  • Data Analysis : Collect and analyze data related to delivery performance, identifying areas for improvement and implementing corrective actions.
  • Collaboration : Work closely with other departments, including customer service, warehouse, and logistics, to ensure a smooth and coordinated delivery process.
  • Compliance : Ensure that all deliveries adhere to local traffic regulations and company policies.

Qualifications :

  • Proven experience in a dispatch or logistics role, preferably in the last-mile delivery or courier industry.
  • Strong organizational and multitasking abilities, with attention to detail.
  • Excellent communication and interpersonal skills.
  • Familiarity with routing software and tracking systems.
  • Ability to remain calm under pressure and make quick, informed decisions.
  • Knowledge of local geography and traffic patterns.
  • Flexibility to work variable hours, including evenings and weekends.
  • 30+ days ago
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