Director of Sales and Operations

Overview

We are excited to share once again TranSystems has been recognized as a top 100 design firm by Engineering News-Record in 2023.

For more than 50 years, TranSystems has committed to a mission of performing engineering and architectural planning, design, and construction solution services in a manner that is both safe and in compliance with all applicable regulatory and client requirements.

At TranSystems, we have established and continue to nurture a culture that is committed to providing quality services for our clients.

We're looking for top talent to grow with our firm.

Responsibilities

What you'll be challenged to do :

The Managing Director for Texas is responsible for the success of their respective Texas offices in achieving annual and company strategic operational goals.

Essential Duties & Primary Responsibilities include the following. Other duties may be assigned.

• Has the primary task of communicating and carrying out the mission and objectives of the firm and executing the company's Strategic Plan within their respective area.
• Function as the "face" of TranSystems for the area.
• Communicate timely and effectively with their Regional Senior Vice President (RSVP), Regional Business Operations Manager (RBOM) and other Leaders within the Area / Region as well as other members of the Senior Management.
• Team Leadership / Development
• Implement the operating philosophies / policies of the company
• Ensure a focus on creating a work environment that retains top talent, provides development opportunities for employees, addresses performance concerns, supports positive morale, and strategically acquires new talent.
• Provide direction, oversight, support, and development for division leaders.
• Develop contingency and leadership transitions plans, identify successors, and provide mentorship.
• Collaborate with service and market sector leaders, as well as other managing directors, to strategically recruit individuals with regional or national responsibilities.
• Foster a culture of training and staff development.
• Lead and reinforce all elements of the All-In approach, with specific focus on actively identifying and executing opportunities to use / share / leverage resources across the Company.
• Reinforce the importance of maintaining a culture of Safety. Work actively to achieve zero lost time incidents annually.
• Financial and Operational Responsibilities :
• Develop annual budgets and mid-year projections.
• Ensure that the area delivers the budgeted operating parameters and resulting profits from the offices within their jurisdiction.
• Provide day-to-day supervision within their respective area by communicating performance expectations and offering ongoing feedback related to their ability to successfully achieve expectations.

Schedule regular status meetings / trips to offices.

Meet with RBOM, Business Manager, and PMs to review all active projects. Work with Project Managers to assess project performance.

Review project % completes / forecasting on large and / or focus projects. Review Accounts Receivable and At-Risk projects.

• Collaborate with division leaders on managing expenses.
• Promote a culture of quality across the area.
• Continually monitor and manage the labor force of their area to ensure that it is appropriately sized for the volume of work, ensuring quality and timely execution of work.
• Manage office leases / space.
• Business Development : Meet Top Line Wins and Sales
• Meet or exceed Pipeline / Wins / Sales (PWS) target for the area.
• Create a business plan that focuses on Markets, Clients, Disciplines (planning, traffic, road, rail, bridge, survey, environmental, etc.)
• Lead area in all aspects of business development through involvement in Client Service Teams (CST), Sales, client relationships, performance reviews, creativity, initiative, communication.

Provide guidance and support where needed to ensure CSTs are delivering on expectations

• Lead business development / outreach (conferences, outings, participation, etc.)
• Work with Regional Senior Vice President and Market Sector Leaders, to continually monitor and evaluate the revenue producing capabilities of the sales efforts in their area.
• Discussing TS's largest Clients in each region, focus efforts with help from MSL and key business development leaders
• Provide guidance and support where needed for proposals / RFQ's and Go / No-Go decisions.
• Work with Regional Senior Vice President and Corporate Team to identify and capitalize on acquisition targets.

Qualifications

What you bring to our firm :

• Bachelor's degree in an area related to company's business with a minimum of 10 years of successful management and operations experience in a transportation related professional services field.
• Appropriate certifications and licenses required of their applicable field of expertise.
• Ability to understand and clearly communicate the mission and objectives of the company to all levels of employees within the offices in their designated Area.
• Strong understanding of our business and the ability to create short and long-term plans to
• achieve the Company's Strategic Plan.
• Ability to define and solve operational and operational problems and issues in a timely and effective manner.
• Applies mature judgment to issues, takes prudent risks, gathers sufficient information, and exercises keen insight to make confident and timely decisions.
• Demonstrates a natural inclination to take charge, appear confident and comfortable in the leadership role, and display poise with a variety of people and situations.
• Takes an accurate view of market forces, understands threats and opportunities, and balances them with the needs of multiple stakeholders to create a strategic plan that produces a competitive advantage.
• Demands high expectations of self and others. Keeps others focused on actions designed to meet key business objectives, including quality and customer service.
• Recognizes when change is needed and leads the change process in a way that turns resistance into acceptance.
• Knows when to share information that promotes employee morale, empowerment, and productivity. Allows, and even encourages, disagreement.

Open minded. Creates and promotes open channels of communication. Listens attentively.

• Promotes new technology and new ideas to create efficiencies in our work and to get a leg up on competition.
• Communicates in a timely, straightforward, and constructive way how well they have performed and if they have met expectations.
• Able to reach "win-win" agreements that meet the interests of both parties. Resolves conflicts in a constructive manner.
• Works well under stress and pressure, bounces back from disappointment, learns from successes and failures, maintains perspective, and is not easily discouraged in the face of adversity.
• Bases decisions on a high standard of ethics and principles, backs up words with actions, and is scrupulously honest.
• Actively engages multiple perspectives when solving problems, seeks to learn from peers, and encourages reciprocal learning among team members.
• Actively advocates for full inclusion in the workplace, fostering an environment that welcomes diversity and values equity for all employees, partners, clients, and the communities that TranSystems serves.

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and use hand and fingers to operate a computer keyboard, mouse, and telephone keyboard.

The employee frequently is required to stand, walk, talk or hear, and drive a car. Specific vision abilities required by this job include ability to adjust focus.

Work Environment :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually low to moderate.

Position may require frequent travel using various modes of transportation including automobile and airline.

TranSystems is proud to be an equal opportunity / affirmative action employer and ensures nondiscrimination and equal employment opportunity in all programs and activities in accordance with all applicable laws and regulations.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, age, national origin, pregnancy status, marital status, sexual orientation, genetic information, citizenship status, disability, protected Veteran status or any other status protected by law.

In compliance with the Immigration Reform and Control Act of 1986, we will hire only U.S. citizens and aliens lawfully authorized to work in the United States (if the position is or will be one which is subject to U.S. law).

As the employer of choice, we are committed to action and strive for a company that reflects the vast diversity of our country and the communities we serve.

TranSystems is committed to embracing diversity in all forms, including race, culture, age, sexual orientation, gender identity, disability, veteran status, thought and religious background.

We acknowledge the impacts of prejudice and discrimination on historically underserved communities. We commit to establishing a more diverse, inclusive and positive work environment that drives innovation.

Recruiters or staffing agencies : TranSystems is not obligated to compensate any external recruiter or search firm who presents a candidate, their resume, or profile to a TranSystems employee without 1) a current, fully-executed agreement on file and 2) being assigned to the open position (as a search) via our applicant tracking solution.