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Director, People Solutions & HR Compliance

Director, People Solutions & HR Compliance

Family DollarPort Isabel, TX, US
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Director, People Solutions & HR Compliance

The Opportunity As Family Dollar evolves into a standalone organization, we are seeking a Director, People Solutions & HR Compliance to lead the strategic design, governance, and delivery of associate relations, HR compliance, and policy administration across our enterpriseincluding stores, distribution centers, and corporate functions.

This individual will play a critical role in driving consistency, accountability, and risk mitigation across employment practices, while ensuring alignment with legal standards and our company values. The Director will oversee a team of People Solutions Professionals, partner closely with HRBPs, Legal, Store Operations, and Internal Audit, and serve as a subject matter expert on associate relations, labor law, and regulatory compliance.

Key Responsibilities

  • Lead the People Solutions function, overseeing associate relations strategy, complex investigations, and enterprise-wide HR compliance efforts
  • Provide counsel to HR Business Partners and field leadership on employee relations, performance management, terminations, and policy interpretation
  • Oversee the development and maintenance of associate handbooks, company policies, and SOPs to ensure consistency, compliance, and accessibility across the organization
  • Manage large-scale, high-impact investigations involving alleged misconduct, harassment, or policy violations; ensure consistent documentation, confidentiality, and legal alignment
  • Establish and maintain compliance programs related to employment law (FMLA, ADA, FLSA, EEO, I-9, etc.), including audit processes, reporting, and risk mitigation strategies
  • Partner with Legal and Risk on government inquiries, audits, and litigation support related to associate relations or employment practices
  • Use data and root cause analysis to identify trends and drive proactive changes that reduce risk and improve associate engagement
  • Deliver and enhance training for HR teams and field leadership on associate relations, compliance, investigations, and performance coaching
  • Lead strategic projects focused on improving the associate experience, compliance posture, and HR process efficiency
  • Mentor and develop a team of People Solutions Managers and Specialists, driving performance, consistency, and continuous improvement

Qualifications

  • Bachelor's degree in Human Resources, Business, or related field required; Master's degree or JD preferred
  • 10+ years of progressive HR experience, including 5+ years managing employee relations or HR compliance in a large, multi-unit organization (retail or distribution preferred)
  • Demonstrated expertise in employment law, HR investigations, policy development, and regulatory compliance
  • Strong leadership and influencing skills with the ability to collaborate across HR, Legal, and Operations
  • Exceptional judgment, discretion, and ability to manage sensitive and complex employee issues
  • Strong written, verbal, and presentation skills
  • Ability to manage multiple priorities and deliver in a fast-paced, high-volume environment
  • PHR, SPHR, SHRM-CP or SHRM-SCP strongly preferred
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint); experience with HRIS (e.g., Workday, Lawson) and case management systems a plus
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    Director Compliance • Port Isabel, TX, US

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