Requisition PLAYER DEVELOPMENT - SUITE SPECIALIST - FT

Seminole Hard Rock Hotel & Casino Hollywood

Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming, and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, "Bora Bora" style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon; a 13.5-acre recreational water experience for swimming, kayaking, and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games, and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events, and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale / Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport.

We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit http : / / www.gotoworkhappy.com / benefits to see our full list of benefits!

Responsibilities

Under the direction of the Senior Vice President of Player Development, the incumbent is responsible for maximizing revenue, monitoring inventory management, and evaluating supply and demand of all Player Development inventory. Areas of focus are hotel rooms / suites, premium dining, Hard Rock Live shows, off-property events, and internal event programming. Successful candidate will ensure that all Player Development centric amenities, events, and programs are yielded to return the most value to Hard Rock Hollywood and the Seminole Tribe.

Essential Job Functions :

• Partner with VIP Services, Marketing, Database Management, Food & Beverage, Property Analytics, and Corporate Analytics to gather and summarize data and explain data for evaluation
• Optimize revenue for all yielded casino marketing events including suites, show tickets, tournaments, and any other limited resource incentive.
• Ability to analyze large data sets and identify trends allowing for accurate predictive demand
• Monitor all active casino events and programs and make data-driven recommendations for changes to program / event criteria
• Must be able to work in a fast paced, frequently changing environment.
• Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.
• Demonstrate a commitment to ensuring all compliance rules and regulations are adhered to including but not limited to Anti Money Laundering, CTR Reporting, local gaming regulations, and responsible alcohol service.
• Demonstrate actions and behaviors that reinforce the Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion, and Dedication.
• Ensure prompt and discreet notification to management and / or the Ethics Hotline of any observation of illegal acts or internal ethics violations.

Qualifications

High school diploma or equivalent required. (2) years of analytic experience required. BA preferred.

Experience in using desktop computers, MS Office applications, and casino software applications for player tracking and reporting data.

Casino or hospitality experience preferred

Must be able to speak, read, and write fluently in English

This is an on-site position where the incumbent will be seated at Hard Rock-Hollywood Florida

Work Environment :

Some exposure to casino related environmental factors including, but not limited to, crowds, secondhand smoke, and excessive noise. Frequent time in office consisting of environmental factors typical in an indoor, climate-controlled office environment. Must be able to continuously maneuver around the property. Must be able to respond to visual and aural cues. Must have the manual dexterity to operate a computer and other office equipment. Must be able to lift 30 pounds and able to bend, reach, and stoop on a limited basis.

Closing :

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting, and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to :

Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs, or technical developments).