Supervisory, IT Program Manager (Chief, National Network Communications)

Summary

Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities.

Our highly-skilled, diverse, and innovative workforce creates a strong foundation of safety and security. Through the principles of humanity and normalcy, we develop good neighbors.

This job is open to

Internal to an agency

Current federal employees of this agency.

Career transition (CTAP, ICTAP, RPL)

Federal employees who meet the definition of a "surplus" or "displaced" employee.

Clarification from the agency

• BOP Employees nationwide
• DOJ Surplus and Displaced (CTAP) Employees in the local commuting area.
• Division : National Network Communications Branch, Information Technology and Data Division, Central Office, Washington, D.C.
• Duty Location : Washington D.C.

Duties

Responsible for the day-to-day management of the telecommunications, computer operations and production control functions of the Bureau of Prisons' (BOP) wide-area network (WAN) BOPNet, as well as SENTRY and communication with other external Department of Justice (DOJ) systems.

Monitors network performance and provides end-to-end troubleshooting of the FBOP's enterprise network infrastructure.

Responsible for developing and updating standards for the network infrastructure and proper procedures for maintenance of the network.

Responsible for the planning, design, acquisition, coordination and installation of IT equipment in the BOP's Network Control Center.

Responsible for preparing network designs and surveys for new institutions and maintaining network documentation for existing institutions.

Requirements

Conditions of Employment

• U.S. Citizenship is Required.
• See Special Conditions of Employment Section.

The Career Transition Assistance Plan (CTAP) provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies.

If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP eligibility, you may receive selection priority if : 1) this vacancy is within your CTAP eligibility;

2) you apply under the instructions in this announcement; and 3) you are found well qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and score 85 or better on established ranking criteria.

You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at : Click Here

Qualifications

To be considered for the position, you must meet the following qualification requirements.

Basic Requirements :

Education : There is no substitution of education for specialized experience at this grade level.

Experience : You must have IT related experience demonstrating each of the four competencies listed below.

• Attention to detail - Is thorough when performing work and conscientious about attending to detail.
• Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations;

knows about available products and services; is committed to providing quality products and services.

Oral communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial);

makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Specialized Experience :

You must have one year of specialized experience at the next lower grade. Specialized experience is experience that has equipped the applicant with the particular competencies / knowledge, skills and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled.

Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT.

Some examples of this qualifying experience are :

• Led the design and deployment of a national network infrastructure, increasing wide area network bandwidth to high speed Ethernet circuits.
• Developed and executed a nationwide wireless infrastructure at over 100 locations.
• Directed a cross-functional team in the rollout of a new fiber communication platform, ensuring project completion on time and within budget.

If applicable, credit will be given for paid and unpaid experience. To receive proper credit, you must show the actual time (such as the number of hours worked per week) spent in activities.

Your eligibility for consideration will be based on your responses to the questions in the application.

Education

See Qualifications Section for education requirements, if applicable .

ONLY if education is a requirement / substitution for specialized experience, applicant MUST upload legible transcripts as verification of educational requirement.

Transcripts MUST be uploaded and electronically linked from USAJOBS at the time you apply and MUST include identifying information to include School Name, Student Name, Degree and Date Awarded (if applicable).

All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.

S. Department of Education. For a list of schools that meet this criteria, Click Here.

Foreign Education : For information regarding foreign education requirements, please see Foreign Diploma and Credit Recognition at the U.

S. Department of Education website : Recognition of Foreign Qualifications.

If you are selected for this position and qualified based on education (i.e. basic education requirement and / or substitution of education), you will be required to provide an OFFICIAL transcript prior to your first day on duty.

Additional information

This position IS NOT included in the bargaining unit.

The representative rate for this position is $180,359 per annum ($86.42 per hour).

Special Conditions of Employment Section :

Initial appointment to a supervisory / managerial position requires a one-year probationary period.

The incumbent is subject to geographic relocation to meet the needs of the agency.

Appointment is subject to satisfactory completion of a urinalysis, physical, and background investigation. All applicants are subject to National Crime Information Center (NCIC) and credit checks.

The addresses listed on the USAJOBS account / resume must be the primary residence at the time of application. You may be required to provide proof of residence.

Additional selections may be made if vacancies occur within the life of the certificate.

NOTE : This is a non-law enforcement clerical or administrative support position (one-grade interval). Individuals selected for these positions will lose law enforcement coverage and will need to return to a position with "primary" law enforcement coverage to regain coverage.

As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment.

To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.

Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

If your composite score exceeds the average score for this job, your resume and supporting documentation will be compared to your online assessment questionnaire responses and utilized to determine whether you meet the job qualifications listed in this announcement.

If you rate yourself higher than what is supported by your application materials, your responses may be adjusted and / or you may be excluded from consideration for this job.

If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration.

There are several parts of the application process that affect the overall evaluation of your application :

• Your resume, which is part of your USAJOBS profile;
• Your responses to the eligibility questions;
• Your responses to the online assessment questionnaire;
• Your supporting documentation, if required.

Time-in-Grade : Federal employees must meet time-in-grade requirements for consideration. You must meet all qualification requirements upon the closing date of this announcement.

Experience that would not normally be part of the Federal employee's position is creditable when documented by satisfactory evidence (e.

g., a memorandum from the manager, Human Resource Manager, SF-52, etc.) that includes specific timeframes (MM / YYYY) format and number of hours performing duties.

What Competencies / Knowledge, Skills and Abilities are Required for this Position?

The following Competencies / Knowledge, Skills and Abilities (KSA's) are required :

• Ability to manage resources.
• Knowledge of personal computers and mainframe environment.
• Ability to analyze information and make recommendations, particularly with regard to the formulation of policies, plans and / or programs.
• Ability to communicate in writing.
• Ability to communicate orally.

You may preview questions for this vacancy.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.

Contact the hiring agency for more information on the specific benefits offered.

Required Documents

As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee.

You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

• Resume showing relevant experience (cover letter optional).
• In order to receive credit for experience contained in an application, your employment history must be documented in month / year format (MM / YYYY), reflecting starting date and ending date and include the number of hours worked per week.

Failure to follow this format may result in disqualification.

Current or former Federal employees NOT employed by the Bureau of Prisons MUST submit a copy of their SF-50 Form which shows competitive service appointment, tenure group, and salary.

If you have promotion potential in your current position, please provide proof. If you are applying for a higher grade, and your experience was gained at a Federal agency other than the Bureau of Prisons, you MUST provide the SF-50 Form which verifies the length of time you have been in your highest grade and supports your claim for time in grade.

• Employees applying with an interchange agreement must provide proof of their permanent appointment.
• Current federal employees NOT employed by the BOP and former federal employees MUST submit a copy of their latest yearly performance appraisal / evaluation.
• CTAP, Click Here, if applicable.
• A college transcript which includes the School Name, Student Name, Degree and Date Awarded (if applicable). (Note : If you are selected for this position, official transcript(s) will be required prior to your first day.)

Failure to provide these documents could possibly result in removal from consideration for this vacancy. If uploading documentation, do not identify / save your documents utilizing a special character such as %, #, @, etc.

Documentation should be identified / saved as VA Letter, DD214, or Transcripts .

We cannot be held responsible for incompatible software, delays in mail service, applicant application errors, etc.

If you are relying on your education to meet qualification requirements :

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications.

Therefore, provide only the attendance and / or degrees from

schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all