A company is looking for a Director of Customer Success Enablement to develop and drive programs that enhance customer experience and support retention and expansion goals.
Key ResponsibilitiesLead and develop a high-performing team focused on customer enablement strategiesCollaborate with cross-functional teams to design and deliver enablement programs aligned with business objectivesUtilize performance data to identify gaps and measure the effectiveness of enablement initiativesRequired Qualifications5+ years of experience leading Sales or Customer Success Enablement teams7 years of work experience in Customer Success, Coaching, or TrainingStrong knowledge of customer success processes and methodologiesExperience with go-to-market strategies across various customer segmentsData-driven mindset with a proven track record in utilizing metrics for decision-making
Director of Customer Success Operations
A company is looking for a Director, Customer Success Operations to lead a team and enhance the customer lifecycle. ...
Director Sales Engineering Sales & Customer Success New York
The Director, Sales Engineer, is a pivotal role within the sales organization, responsible for leading a team of sales engineers to drive technical sales initiatives, support the sales team, and ensure successful customer engagements. Cultivate a profound understanding of web scraping and web data d...
Senior Director of Market Success
A company is looking for a Senior Director, Market Success to lead market-facing initiatives and drive growth strategies. ...
Head of Customer Success
Reporting directly to the CEO, the Head of Customer Success will lead the charge in scaling the function, leading the team, and building strategies/programs to make our customers successful. You'll define and execute a comprehensive customer success strategy aligned to company goals, encompassing as...
Director of Customer Account Management
A company is looking for a Director of Customer Account Management. ...
Director of Customer Management Risk Strategy
Operating in two core markets - Australia and New Zealand (ANZ) and the US, Zip offers access to point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants. As a Director of Customer Management Risk Strategy, you will...
Director, Head of Analytics Enablement
Salary $190,000—$225,000 USD_The NFL maintains a Flexible Workplace Policy that provides members of our workforce with opportunities to periodically work from a location of their choice while maintaining a priority on in-person work at an NFL office, which enables us to more effectively collaborate,...
Future Opening: VP of Customer Success
Proven track record of developing and executing effective customer success, client services, and post-sale engagement strategies that have contributed to the growth and success of a business; with programs including: onboarding, implementations, customer success, project management, professional ser...
Senior Director of Customer Service - Managed Care - Hybrid - Manhattan NY
The Senior Director of Customer Service will:. Manage and direct all aspects of call center operations in a manner that builds a strong workplace culture that maximizes both staff and customer satisfaction while meeting budgetary goals. Oversee the delivery of all customer-required training programs...
Director of Customer Engagement
A baccalaureate degree from an accredited college, including or supplemented by twenty-four semester credits in computer science or a related computer field and two years of satisfactory full-time software experience in designing, programming, debugging, maintaining, implementing, and enhancing comp...