UX Designer

Job Description

Welcome to the intersection of energy and home services. At NRG, we’re driven by the idea of a smarter, cleaner, more connected future and the possibilities that will bring to the world and to the 7.

3 million customers we serve.

All potential candidates should read through the following details of this job with care before making an application.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services.

We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

More information is available at www.nrg.com or www.vivint.com . Connect with NRG and Vivint on Facebook, Instagram, LinkedIn and X.

Summary

We're looking to bring on an individual contributor who is willing to learn, collaborate, and contribute to the execution of camera and security experiences for the mobile app, camera hardware, and the in-home panel.

Top responsibilities

• Contributing to discovery and research efforts. A successful UX designer contributes to discovery by listening in on user interviews, creating testable prototypes, and partnering with PMs and senior designers to uncover problems.
• Going wide on ideation and narrowing to valuable solutions via testing and iteration. After identifying which problems to solve, a successful UX designer will ideate and iterate quickly.
• narrowing on highly effective and proven solutions via robust testing.
• Contributing to the design of end-to-end product experiences on the Protect team. You will be responsible for being proactive and collaborating with senior UX partners to design and execute outdoor security experiences for the Protect team.
• Collaborates and communicates with their extended product development team. You are expected to find opportunities to collaborate and communicate with team members in engineering, product, and QA to define, design, build, test, deploy, and maintain products that balance user value, business value, and technical feasibility.
• Additional responsibilities include...
• Designing within the Vivint Design Library.
• Contributing to and maintaining the Vivint Design Library.
• Designing for accessibility needs.
• Proactively surfacing issues that could impact timelines or user experience.
• Design compelling experiences that will excite everyone who comes in contact with them.
• Organizing, labeling, and structuring your files in a way that is understandable to others... allowing them to find move through and comprehend the information you’re sharing.
• Creating prototypes.
• Creating robust handoff documentation for engineering via our standardized handoff process.
• Working with engineers during and after the development of your products to ensure that the design intent is achieved.
• Testing developed experiences in your own home...reporting bugs and giving feedback.

Previous experience / qualifications

• Knowledgeable in a broad range of design methodologies.
• An attractive portfolio demonstrating a thoughtful design process that clearly shows your ability to design pleasant and functional end-to-end experiences.
• A passion for design with a high attention to detail.
• Experience with product discovery and research.
• Excellent visual design skills.
• Experience at all stages of the design process - making wireframes, building prototypes, and crafting high-fidelity visual designs.
• Experience with hardware is a plus.

You'll fit in well if...

• You are passionate about owning a product from start to finish.
• You put people first, ego last.
• You’re not afraid to ask why. A lot.
• You're comfortable with creating definitions from ambiguity.
• You are collaborative.
• You are excited about the smart home space and are willing to think about innovative experiences without limits.

Here are some highlighted perks you should ask us about :

• Free daily lunch and drinks on site
• Paid holidays and flexible paid time away
• Employee / Friends / Family Discounts
• Onsite health clinic, gym, gaming tables
• Medical / dental / vision / life coverage & 24 / 7 Medical Hotline
• 401(k) + Employer Match
• Employee Resource Groups

WORKING CONDITIONS :

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

SAFETY :

We enforce a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment.

Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public.

Employee must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues.

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