Product Manager, Voice of Customer
VirtualVocationsErie, Pennsylvania, United Statesjob_description.job_card.variable_days_ago
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- serp_jobs.job_card.full_time
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A company is looking for a Product Manager, Voice of the Customer for the US market.
Key Responsibilities
Design and implement scalable Voice of the Customer programs tailored to the US market
Own the role of customer advocate in product planning, ensuring customer needs drive roadmap priorities
Use product engagement tools to analyze usage data and correlate it with customer sentiment
Qualifications
4+ years of experience in product management, customer research, or customer success within a B2B SaaS or technology environment
Demonstrated success in operationalizing voice of customer programs and influencing product teams
Experience using product analytics tools to extract and communicate insights
Proven ability to work cross-functionally across regional and global teams
Deep understanding of the US compliance, risk, or B2B enterprise market is preferred
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Product Manager • Erie, Pennsylvania, United States
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