RETAIL SUPERVISOR

NOW HIRING Location IN - Mishawaka Area Store Hourly Careers Category Retail - Customer Service Share this role : Leads and models a customer first culture across all roles, executes customer service strategies to deliver a Five -Star C ustomer Service experience.

Ensures support and receiving functions are contributing to a Five-Star Customer Service experience for our customers. Speaks to every customer before they leave to validate their experience, resolving any issues in the moment.

Dedicated to meeting the expectations and requirements of internal and external customers. Maintains store-standards to support a flawless shopping experience.

Acts as a sales leader, coaches and is a role model to the Stylists through floor management. Makes good decisions based upon a mixture of analysis, wisdom, experience and judgment.

Sought out by others for advice and solutions. Communicates a compelling and inspired vision, sense of purpose and expectations.

Monitors timely completion of tasks in Task Management system. While performing the duties of this job, the employee is required to stand, walk, and sit for extended periods of time;

reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers .

The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer and all other electronic devices for long periods of time. Physical Demands :

Education & Credentials :

• High school diploma or degree required.
• One-year prior retail experience, preferably in a supervisory role, in an apparel or specialty store environment.
• Prior experience with computerized POS system.

Our most successful Operation Supervisors are self-motivated and organized individuals. They have upbeat, outgoing personalities and excellent communication skills.

Theyre capable of serving our internal and external customers in a sincere, thoughtful, and encouraging way. Full Time Opportunity A comprehensive benefits package is available.

• Professional Environment
• Generous Employee Discount After First Pay Period
• Health / Dental / Vision Insurance
• 401K Program
• Paid Vacation
• Paid Sick Days & Paid Holidays
• Pet Benefits

The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification.

It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job.

Actual duties and responsibilities will vary.