Job Description
Job Description
Location : Louisville KY - Onsite
PAY : $17
Hours : Monday - Friday 8am - 8pm (Must be flexible)
Training : 3 weeks M F 8 : 30A 5 : 00 PM (NO TIME OFF FIRST 30 DAYS)
After 90 Days Position does become remote. Must be fully compliant and meeting metrics to qualify for remote.
Time : Temp to Hire
Title : Healthcare Customer Service Representative
Responsibilities
You'll be using the knowledge that you bring to the role by helping others with their general healthcare questions
The candidate will provide excellent customer service with a high volume inbound call model
The candidate will need to be a team player
Assist individuals in understanding their prescription and healthcare product options
De-escalate and provide solutions
Assist patients with program enrollment
Communicate with Primary Care Team and healthcare providers
70+ Calls each day
Review plan with patients and be an advocate for patient care
Respond to requests and denials in timely fashion
Qualifications :
Minimum 1 years of high volume call center experience (70+ Calls)
1 year in a role where you are actively listening and taking notes
Ability to multitask
Previous stable job history
Able to work 100% on site
Empathetic and able to de-escalate
Reliable and able to provide a empathetic care to all callers
High School diploma / GED - Education Verification will be required
Reliable Transportation and attendance history
Feel free to send UPDATED resume with relevant job experience with this title in the subject line to :
Company Description
The professional staffing division of EmployBridge, America's Leading Workforce Specialist :
When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Company Description
The professional staffing division of EmployBridge, America's Leading Workforce Specialist : r n r nWhen our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck.
Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.
r n r nWe are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Customer Service Representative - FT/PT weekends required
Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards...
Entry Level Customer Service Representative
As we expand our clientele, we are looking for Customer Service Representatives who are team-oriented, passionate about building relationships, and eager to assist others. Provide clients with personalized purchasing experiences and excellent customer service. Marketing, Customer Service, Hospitalit...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Receptionist/Patient Services Representative
Receptionist/Patient Services Representative. The Patient Services Representative provides a positive patient experience by greeting, assisting, instructing, directing and scheduling patients and visitors. Shawnee Christian Healthcare Center (SCHC) is a 501(c)3 Federally Qualified Health Center loca...
Customer Service Representative FT/PT - overnights, weekends required
Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards...
Customer Service Representative - WFH (Receive $300 bonus for 5 days of training)
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
Spanish Bilingual Customer Service Representative - Work from Home
Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customers where applicable regarding products and services. In this role you will take your exemplary customer service skills, patience, understanding and compassion to answer inbound phone calls fo...
Sales Representative / Customer Service
Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities* Making sure that your store meets sales targets / goals* Running promotions* Managing stock levels* Reviewing all Sales Rental Orders for compliance and approval* Analyzing sales figures* Create...
Customer Service Representative
As a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts Care Medical either in person, over the telephone or via the internet, to provide equipment and/or services. Customer Service Representative. All ...
Customer Service Representative (Bilingual: Spanish and English) Remote
Customer Service Representative. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. Customer Service Representative. Customer Service Representative. ...