Job Description : Field Service Technician - Battery Energy Storage Systems Responsibilities : Installation and Commissioning : Install and commission battery energy storage systems and related products, ensuring proper functionality and performance.
Firmware Configuration : Install and configure control-related firmware to enable effective communication and control of the battery systems.
Commissioning Support : Conduct 'cold' commissioning (electrical checks using auxiliary power) and 'hot' commissioning (energized electrical checks) of battery systems.
Address and resolve performance issues, including cell and module charging / balancing. Technical Support : Provide technical assistance for fault isolation and troubleshooting throughout all phases of the commissioning process.
Customer Interaction : Communicate directly with customers on all aspects of project execution, including accurate and timely daily reporting.
Warranty Support : Manage the return and repair of defective parts to support warranty claims. On-Site Commitment : Travel to and remain at assigned job sites until tasks are completed.
Tool Management : Manage field tools and equipment for various assignments and projects. Operational Excellence : Ensure high standards of operational performance in all areas of responsibility.
Requirements : Education : High School diploma with some college coursework. Experience : Minimum of 2 years of relevant experience as an electrical technician in the electrical power or energy sector, including necessary safety certifications.
Technical Skills : Proficiency in computer systems, including the installation of controls-related firmware and software.
Software Proficiency : Strong knowledge of Microsoft Office applications (Word, Excel, PowerPoint). Communication Skills : Excellent verbal and written communication skills with the ability to interact effectively with customers and team members.
Teamwork and Independence : Ability to work independently as well as part of a team, with strong coordination and collaboration skills.
Adaptability : Quick learner, capable of managing multiple projects simultaneously, with a focus on attention to detail.
Leadership and Accountability : Demonstrated leadership qualities with a commitment to integrity, accountability, and delivering on commitments.
Willingness to Travel : Flexibility to travel extensively and work closely with customers. Preferred Qualifications : Education : Degree in a technical field or Computer Science / Engineering.
Data Management : Experience in managing, analyzing, and interpreting data. Industry Knowledge : Familiarity with battery standards, regulations, and safety procedures.
Project Management : Proven track record in managing projects and teams, meeting program goals while adhering to quality, performance, schedule, and cost requirements.
Problem-Solving : Strong customer-focused problem-solving skills. Travel & Location : Preferred Locations : California, Texas, New York, and Massachusetts.
Other locations will be considered. Travel Requirement : Must be willing to travel 75% or more to customer sites. #M1