Medical Appointment Scheduler

Position Summary :

Responsible for taking clients to medical appointments and updating clients’ medical information.

Provides appropriate support for the office to help our individuals increase independence by making a difference daily in applying the five Chrysalis Values : Respect, Safety, Fun, Mentoring and Accountability

Essential Duties and Responsibilities :

Transport and accompany the individuals to medical appointments

Punctuality and regular / consistent attendance at the worksite are required and the employee must be able adhere to their workplace schedule in order to ensure proper oversight of individuals.

Stay awake, responsive, and communicate effectively to the individuals

Able to manage aggressive and assaultive individuals without other staff.

Notify House Managers of individual’s medical appointments

Maintain company vehicle

Be up-to-date on individuals’ medical history

Update individuals’ medical history in database

Maintain strict confidentiality regarding individuals’ medical history / information

Follow the Provider Code of Conduct according to company and state standards

Needs to have flexible availability as each day brings a different schedule

Other Duties assigned by the Medical Coordinator

Experience or Education :

High school diploma or GED

Be at least 21 years of age

Pass and maintain a passable criminal background check and LEIE per state regulations at least annually

Should possess the ability to speak, read and write effectively in English

Be able to drive a company vehicle

Keep eligible to drive under the Chrysalis Driving Requirement Policy

Maintain a valid driver’s license

Training and Certifications :

Complete all initial and on-going training requirements within established time frames

Complete annual CPR, First Aid, and OSHA training

Obtain and maintain SOAR certification

Essential Knowledge, Skills, and Abilities :

Excellent interpersonal and communication skills to deal effectively with employees and clients

Knowledge of Microsoft Word

Demonstrate professional phone etiquette and public relations when working with employees, outside professionals, state employees, and guardians

Demonstrate excellent organizational skills

Ability to record and understand doctor notes

Ability to work productively with minimal supervision

Physical demands and work environment :

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands : While performing the duties of this job, the employee is required to sit; talk and hear; use hands to feel and handle objects;

reach with arms, bend over, stoop, and / or crouch to file and / or make copies. Occasionally the employee is required to walk or stand, and lift and / or move over 15 pounds.

Work environment : While performing the duties of this job the employee regularly drives a motor vehicle. The employee is also exposed to an indoor environment where the temperature is usually moderate and the noise level is minimal.

The employee may be exposed to various environments including, but not limited to the following : aggressive individuals, may come into contact with blood and / or salvia, and other OPIM.

This position description is intended to provide some guidelines for job expectation and the employee’s ability to perform the position described.

This document does not represent a contract of employment and Chrysalis reserves its right to change this job description and / or assign tasks for the employee to perform, as the company may deem appropriate.