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Shift Lead

SLA Wild Wings
Los Angeles, CA, US
$19-$22 an hour
Full-time
Part-time
Quick Apply

Los Angeles! B-Dubs® is your local sports bar, offering hand-spun wings, a range of cold beer, and wall-to-wall live sports. Join the action now.

We are looking for a motivated Shift Leader to oversee daily operations during designated shifts, supervise employees, and ensure that our guests receive outstanding service.

Ultimately, a top Shift Leader should be able to ensure smooth and efficient workflows.

Job Duties

  • Supervise operations during scheduled shifts that include daily decision-making and staff support while upholding standards, product quality, and cleanliness.
  • Proactively run a shift and anticipate Guest needs.
  • Observe team members, providing immediate feedback, coaching, development, and recognition.
  • Follow up on any issues and complaints as they arise during the shift.
  • Leads motivational pre-shift meetings ensuring that Team Members are engaged and informed of changes.
  • Conducts food safety and line checks to ensure food and beverage standards are met and executed safely.
  • Prepare end-of-shift reports as necessary.
  • Ensures a safe working environment to reduce the risk of injury and accidents.
  • Complies with all food safety rules, laws, protocols, and standards.
  • Keeps updated on recipe changes and ensures proper execution of recipe procedures to maintain a high-quality and consistent product.
  • Builds guest count by promoting specials and building a regular clientele.
  • Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
  • Performs other duties and responsibilities as required or requested.
  • Opening and closing registers, accounting for the daily intake, and preparing cash deposits.
  • Handling customer issues and employee disputes.
  • Handling customer issues and employee disputes.
  • 30+ days ago
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