IT Specialist

About Park Side Credit Union

At Park Side Credit Union, we are committed to being the best place for the people of western Montana to get a loan. Our success is driven by our unwavering dedication to our members, employees, and communities. As we continue to grow, we are seeking individuals who embody our core values and are eager to contribute to our mission.

What We Stand For : Our culture is built around four key pillars Pride, Professionalism, Passion, and Purpose that foster a fun, driven, and effective workplace. We believe that when we work together with these values at the forefront, we create meaningful and lasting connections with our members and achieve success as a team.

Why Join Park Side Credit Union? When you join Park Side, you're not just starting a jobyou're becoming part of a community. Our team is made up of passionate individuals who take pride in the work we do and the positive impact we have on the lives of our members. With a focus on professional growth and a culture that promotes purpose and pride, Park Side is a place where you can build your career and make a real difference.

Ready to Make an Impact? If you're ready to take the next step in your career and join a team that shares your values, we want to hear from you! Apply today and become part of the Park Side Credit Union family, where we work together to make western Montana a better place to live, work, and bank.

About the role

Responsible for repairing, maintaining, upgrading, and installing computers and related peripheral equipment.

Performs diagnostic testing to determine the source of problems and makes necessary repairs.

Ensures preventive maintenance schedules are followed.

Maintains activity logs and completes data backups. Assists credit union personnel as required.

Efficiently handles installation of new systems and equipment.

Maintains testing equipment and repair tools.

Coordinate technology needs with outsourced vendors for efficiency and cost-effectiveness.

Assists IT Manager or VP of IT in researching, planning, and implementing new technologies to improve member access and staff efficiency.

What you'll do

• Gathers information from users detailing equipment problems with servers, computers, and scanning equipment.
• Operates equipment to check reported problems or errors.
• Assumes responsibility for troubleshooting, analyzing problems, and making repairs on computers and peripheral equipment.
• Performs routine preventive and diagnostic procedures and maintenance on computers, systems, and peripheral equipment. Follows manufacturer's recommended schedule of maintenance.
• Assumes responsibility for testing and deployment of all applicable OS and software patches for servers and workstations (both Microsoft and third party). Establishes a process for relevant pre-deployment testing and maintains an installation schedule that doesn't impede other network tasks, such as automated server backups.
• Analyzes cabling requirements and arranges for or installs cabling and patch cables as needed.
• Actively tries to minimize downtime of network or systems to ensure high standard of service to employees and members.
• Assumes responsibility for setting up and installing new systems, servers, computers, and equipment and for performing upgrades on existing equipment.
• Replaces defective parts or makes repairs as necessary to solve problems, and tests machines after repairs are made to ensure adequate problem resolution.
• Assist in assessment, coordination, and installation of building security to include alarms and surveillance systems.
• Oversee IT-related training for all credit union staff to include annual security training.
• Keeps management informed of department activities and of any significant concerns.
• Attends and participates in meetings as required.
• Completes reports, records, and other documentation as required.
• Ensures Department work areas are clean, secure, and well maintained.
• Embodies the Park Side Pillars of Pride, Purpose, Professionalism and Passion.
• Performs other job-related duties as assigned.

Qualifications

The pay range for this role is :

25 - 30 USD per hour(USA)

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