About the Role
Would you enjoy learning new things in a fast paced environment? Do you have an appetite for variety and challenging business problems to solve?
Are you a great communicator who can clearly articulate and demonstrate the value of Workday solutions to our customers?
The Workday Success Plans team works directly with customers through targeted micro consulting engagements to help solve their business needs using the Workday application.
Responsible for acting as a trusted Workday advisor, you will have the opportunity to assist customers with how-to questions, troubleshoot and guide customers through configuration, and provide feature demonstrations.
As a Workday Spend expert, customers will benefit from your knowledge as you share your experience, identify key considerations, and highlight standard methodologies.
Our Consultants have a deep understanding of Workday Financials applications. In this position, we are looking for expertise in some of the following Functional Areas :
Workday Strategic Sourcing
Intake Forms
Pipeline
Sourcing
Contracts Management
Supplier Relationship Management
Procurement
Requisitions / Purchase Orders
Receipts / Receipt Accruals
Supplier Portal
Procurement Cards
Supplier Accounts
Suppliers
Supplier Invoices
Matching
1099 Processing
Inventory
Stock Requests / Fulfillment Processing
Par Management
Cycle Counts
Replenishment
Expenses
Spend Authorizations
Expense Report Processing and Repayments
Credit Card Processing
Travel Booking Records
Major Responsibilities Include :
Conducting research to ensure understanding of customer questions and related Workday concepts.
Delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks.
Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements.
Clearly and effectively communicating responses and value to customers.
Creating and delivering customer presentations on how to use Workday features to achieve business goals (Accelerator Webinars).
Providing one-on-one consulting guidance to accelerate customer feature adoption (Feature Accelerator).
Reviewing customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews).
Completing and maintaining product expertise and Workday Certification(s) along with familiarity with Workday roadmap.
Keeping up to date with industry practices and the ability to engage with our customers on those topics.
Helping drive the creation of new programs to drive customer feature adoption.
In addition to delivering Workday Success Plans services, our Workday professionals will also deliver other Customer Enablement services, such as :
Office Hours to conduct appointment-based consulting engagements providing guidance and product expertise to customers
Perform configuration and business requirements reviews with a detailed deliverable calling out opportunities for optimization
Provide one-on-one customer configuration designs
Deployments including full deployment of Workday features
About You
Basic Qualifications (P4)
5+ years of consulting experience in change management or management consulting
5+ years of software consulting and deployment experience
2+ years functional expertise in Workday Financials
Other Qualifications
Certified in Workday FINS and other specialty such as Expenses, Procurement, Suppliers, Inventory, etc. Ability to certify in other Workday Financials functional areas and to deploy the solution.
Capable of influencing, interacting and collaborating with senior executives, internally and externally.
Capable of understanding complex, technical process issues and facilitate / influence decision making.
Excellent verbal and written communication skills.
Ability to distill complex concepts into compelling, relevant and understandable presentations is paramount.
Ability to demonstrate Workday effectively (including value, benefits, etc.) as part of any enablement program.
The ability to work on multiple engagements and deliverables simultaneously.
Bachelor’s degree or equivalent and relevant working experience required.
Ability to travel up to 20%
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