Customer Operations Manager
A company is looking for a Customer Operations Manager to build and lead the Customer Operations function.Key Responsibilities : Design and implement a comprehensive Customer Operations roadmapLead the configuration and rollout of the Customer Success PlatformCreate and refine a customer health scoring system to guide retention strategiesQualifications : 7-10 years of experience in SaaS or a comparable environmentProven experience in building Customer Operations or Customer Success teamsExperience with Customer Success platforms (e.
g., Gainsight, ChurnZero)Experience developing customer health scoring systemsBachelor's degree in business, operations, or a related field; Master's degree is a plus
Manager, Communication and Customer Care Operations (R50026050)
Determine impacts of project components on Care operations and customer experience; advocate for a balanced approach (customer treatment vs. You are excited to transform the way we support our customers by finding the intersection of technological advancements and tried-and-true customer service pri...
(usa) Senior Manager Ii, Operations, Ecomm - Customer Experience
Share this position **(USA) Senior Manager II, Operations, Ecomm - Customer Experience**. USA) Senior Manager II, Operations, Ecomm - Custo. Managing the implementation of business solutions by building relationships and partnerships with key stakeholders; developing new innovations and tools...
Program Manager, Interim Housing
The Program Manager will be responsible for administrative oversight, and supervision of case management and line staff for this Interim Housing Program for The People Concern. Program Manager, Interim Housing. This position is responsible for maintaining the highest quality services and programming...
Branch Operations Division Supervisor - Los Angeles, CA
Requires a bachelor's degree in business or a related field and 4+ years with branch operations, policies, procedures or other directly related experience including 2+ years of supervisory experience. Manages a group of branch operations staff that supports an entire division of the bank, including ...
Senior Customer Success Manager
The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalat...
Sales Operations Manager
A Sales Operations Manager at MPLC is responsible for enhancing the efficiency and effectiveness of our sales department. You will work closely with the sales team, as well as other cross-functional teams, to streamline operations, improve productivity, and drive revenue growth. This is a decision-m...
Restaurant Assistant General Manager
Looking for a polished Restaurant assistant General Manager committed to diversity and inclusion to join an amazing, growing Restaurant group. Restaurant Assistant General Manager Benefits:. Restaurant Assistant General Manager Requirements:. ...
Restaurant General Manager Shreveport, La 1620 E Bert Kouns Loop 71105
It's the calling of our Restaurant General Managers to make them feel like family with smiles, teamwork and dedication. If you're an experienced restaurant or retail manager, think about a career with Pizza Hut. ...
Remote Customer Service Manager
Elevate Your Career as a Full or Part-Time Remote Administrative Assistant / Customer Service Manager** Are you ready to grow your career in a role that allows you to develop valuable skills and make a real impact? We’re offering an incredible opportunity for both full-time and part-time posit...
Project Manager II
Identifying and supporting the development and communication of changes to the project scope, project schedule and project costs to minimize risk. This position will perform project management and support technical tasks on a variety of projects including renewable generation, energy storage, buildi...