Facilities Manager

job description

What This Position is All About

Under the direction of the Regional Facilities Manager, the Facilities Manager, serves as a hands on expert for the effective coordination of all contracted and in-house resources to ensure the sustained operational readiness and physical integrity of stores while working within allotted budgets.

In applicable locations, the Facilities Manager leads, develops, and manages the performance of a Facilities Coordinator.

You must be able to resolve vendor quality assurance and service level agreement issues; complete due diligence and inspections to reduce overall energy consumption by assigned stores and ensure company guidelines

Who You Are :

• You get things done by engaging in high-level teamwork and flexing your interpersonal and hands on repair skills
• You are a natural problem-solver who is intuitively analytical and creative and attacks root causes
• You possess a mix of creative and strategic abilities
• You have the ability to build relationships and partner with nationally contracted vendors and one off vendors to meet budgetary requirements
• You possess a positive, solution-oriented, and customer-focused mindset
• You have a strong attention to detail and ability to remain extremely organized.
• You prioritize workload from a business perspective
• You thrive in a fast-paced environment with the flexibility to adapt to change
• You have an eye for detail, often exceeding your goals and deadlines
• You are collaborative - able to work with peers and stakeholders across multiple business verticals
• You are a natural leader who steps in to resolve, provide damage control, and a plan for restoration in times of a crisis
• Passionate about promoting sustainability in the SFA stores energy footprint as well as making sure the energy consumption is the best it can be by utilizing the energy management systems in each location.

You Also Have :

• Experience in methods used in building repairs (wiring, plumbing, carpentry, sprinkler systems, etc.)
• The ability to use a variety of hand tools and equipment;
• Available to work a flexible schedule that includes off-hours, nights, weekends and holidays, and one that can consist of work outside (if necessary) in inclement weather.
• Methods used in maintenance and building repairs to code; including basic knowledge of uniform code books, wiring, plumbing, carpentry, sprinkler systems, etc.

As The Facilities Manager, You Will :

• Manage the external relationships with vendors daily and have hands-on responsibilities to ensure the cost effective, technically correct, and timely delivery of repairs / maintenance to assigned stores.
• Areas include, but not limited to : Fire suppression, HVAC, roofing, electrical, plumbing, crisis cleanup, tile, carpet, paint, alterations equipment / boiler, and vertical transportation.
• This will include evaluation, technical assessment, prioritization, and approval (
• Advocate on stores' behalf and expedite issue resolution while maintaining excellent rapport with vendors.
• Do the majority of the building repairs, hands on, only utilizing vendors when you have to.
• Manage Service Channel and work order platform for assigned store; review pending, open, scheduling work with the store management team for facilities related repairs / projects, and manage contracted vendors : HVAC, Vertical and Fire Protection
• Have the ability to oversee and coordinate work orders and reports
• For ongoing projects, measure distance and calculate quantities; read and interpret specifications and blueprints
• Be able to perform a variety of physical labor including : climbing ladders, bending, kneeling, reaching, standing for long periods of time, and lifting / carrying boxes
• Operating by coordinating several projects simultaneously; forecast project problems and make adjustments as needed
• Have the ability to be flexible and support other locations across the SFA fleet as needed
• In applicable locations, lead, develop, and manage the performance of the Facilities Coordinator
• Ad hoc responsibilities as needed

Your Life and Career at SFA :

• Be a part of a team of disruptors focused on stores and redefining the luxury experience.
• Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
• A culture that promotes a healthy, fulfilling work / life balance
• Benefits package for all eligible full-time Associates (including medical, vision and dental)
• An amazing Associate discount

Salary and Other Compensation :

The starting salary for this position is between $67,832.17-84,790.21 annually . Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate.

This position is also eligible for bonus.

Benefits : The Company offers the following benefits for this position, subject to applicable eligibility requirements : medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).