Floating Assistant Community Manager

Feel Seen at Thrive!

Company Information : Learn more about Thrive Communities here

Schedule : Full-time; Tuesday-Saturday

Salary : $28-$30 per hour (Wage is inclusive of vehicle / mileage reimbursement)

Our purpose is to create a community where people feel seen, because we believe when people feel seen, they thrive. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities.

Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive! Voted one of Washington's best workplaces 7 years in a row, Thrive builds on its culture by offering the following benefits :

• 32 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Days of Service)
• Paid Birthday Off
• Generous Employer Matched 401k plan!
• Medical benefits effective 1st of the month following your start date!
• 100% employee medical & dental insurance paid for non-tobacco associates, 80% covered for tobacco using associates
• Optional HMO dental plan including adult and child orthodontics
• Vision option
• $20,000 life insurance policy
• Long-term disability coverage
• 24 hour Employee Assistance Program / Hotline
• Discounted Pet Insurance rates + additional voluntary benefit options
• $300 annual professional development / tuition reimbursement
• Training opportunities and career progression / growth plans!

Floating Assistant Community Manager Purpose :

As a Floating Assistant Community Manager you will be assisting different Thrive communities on a day to day basis. You will get exposure on lease up communities to stabilized and garden-style to high-rises.

The Floating Assistant Manager is directly responsible for maintaining daily, weekly, and monthly reports including accurate reporting of rents and deposits received.

Assistant Community Manager Job Responsibilities :

• Income Collection
• Manage financial processes, which may include creating and monitoring budgets, collecting rent, and vendor / contractor relations.
• Deposits all receipts prior to bank close each day
• Maintains accurate resident records.
• Updates all rents, deposits, and application fees received by residents on a daily basis.
• Issues appropriate notices when necessary (e.g. late payments, eviction notices, returned check memos)
• May assist with hiring, training, and supervising on-site associates.
• Maintain records on all aspects of management activity and submit required documents and reports, as necessary.
• Responsible for resident relations, which includes providing excellent customer service, initiating and implementing policies and procedures, handling resident feedback and concerns, etc.
• Marketing
• Welcome and show property to prospective residents while maintaining awareness of market conditions and trends.
• Walk and inspect property on a regular basis to ensure the property is clean and welcoming for current and prospective residents.
• Ensures appropriate content and frequency of ads on craigslist and other listing services.
• Answers and handles incoming phone calls from prospective new residents, current residents, vendor / suppliers, etc.
• Maintains a lease closing ratio at a level appropriate for the property and submarket.
• Contributes to a positive team environment and resident base.

Assistant Community Manager Qualifications :

• 2 years' experience in property management or related experience demonstrating strong customer service, Accounts Payable, and reporting skills
• Affordable housing experience (e.g. MFTE) preferred
• Experience with Yardi and On-Site preferred
• Detail oriented and highly organized
• Strong customer service skills with residents, clients, and vendors
• Strong focus on resident retention
• Experience in daily pricing and ever changing market demands / trends
• Proficient in Microsoft Word and Excel
• May require Driver's License and insurance

If you do not fully meet the qualifications listed above but feel you have the skills and experience to be able to be successful in this position we welcome your application! Whether this or another position within Thrive, we would love to help you find the right role in our organization.

Physical Requirements

• This position requires the ability to stand and walk or sit alternatively depending on the specific needs of the day. Estimated 50% of time is spent on feet and 50% spent sitting at desk.
• Constant need to type, write, & grasp (working at a computer and answering phones)
• Occasional need to bend / stoop / squat, climb stairs, push or pull, and reach above shoulder (cleaning up litter, putting out advertisement sandwich boards, put out balloons, open doors, pick up and move items)
• Ability to lift / move / push / pull up to 25 lbs on occasion, frequent need to lift / push / pull up to 20 lbs
• For more information regarding the work environment, physical, and mental requirements, please contact [email protected].

Equal Employment Opportunity

Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions.

From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis.

Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.

Background Check & Drug Screen Policy

Thrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws.

Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact [email protected].

The 4-panel drug screen tests for the following :

• Amphetamines including Methamphetamine
• Cocaine Metabolites
• Opiates including Codeine and Morphine
• Phencyclidine ("PCP")

Thrive Communities reserves the right to modify this policy at any time without notice.