Job Summary
We are seeking a highly skilled and detail-oriented Business Systems Analyst (BSA) with experience in Insurance Statistical Submissions (ISS), Insurance Services Office (ISO) reporting, Workers Compensation (Indemnity, Medical and Detailed Claim Information) and other insurance regulatory reports.
The ideal candidate will have a strong understanding of regulatory requirements and will play a critical role in ensuring our compliance with industry standards.
The Business Systems Analyst at Arch Insurance is responsible for collaborating with the digital product managers (DPM), business system owners, and users to capture the right business requests and accurately translating them to specifications that aid design, coding and testing of complex software and / or data warehouse applications within the organization.
The incumbent will function as a liaison between the DPM, business users, data engineers and QA analysts for implementing software solutions in order to accurately realize business goals.
This BSA will function under the Enterprise Reporting Team to ensure that the reporting dashboards built by the team aligns with the organizational goals.
They will analyze data structures and models, collaborate with technical teams, ensure data quality, facilitate testing and training, and drive continuous improvement in all the reporting requirements.
Responsibilities
Work with the business users and DPM (Digital Product Manager) to accurately capture all stakeholder requests and data flows and translate them into system specifications which typically include functional, non-functional, user interface, reports and external interface specifications.
Work with software engineers to ensure that the engineering realization is in accordance with the business specification.
Work with the testers to ensure that all software components are tested adequately and Participates in Quality Assurance testing as the IT workload requires.
Provides guidance to stakeholders on devising effective and efficient approaches to achieve project and program objectives.
Manages requirements risks by proactively tracking and communicating issues, and devising methods to mitigating them.
Liaise with other project and program areas to coordinate interdependencies and resolve issues.
Analyzes, maps and communicates current state and future state business processes.
Supports business units in the resolution of in-depth user questions and issues.
Maintains a working knowledge of new technology and business analysis standards & practices.
Collaborates with IT management to define and develop documentation & business analysis artifact standards, guidelines, processes, and templates.
Develop technical requirement documents as well as technical specifications for the data engineering teams.
Requirements gathering from the business users as well as developing system specifications for projects, enhancements and bugs / issues.
Required Skills and Experience
Required knowledge and skills would typically be acquired through a Bachelors degree in computer science, business or related field plus 3 to 5 years related experience
In-depth knowledge ofISS, ISO, Workers Compensation Data Callsand other insurance regulatory reporting requirements.
Experience in understanding data call guides and statistical plans from data collection organizations and evaluating the company’s data to meet these requirements
Experience in preparing and submitting reports to regulatory bodies and also reviewing errors / issues based on the submissions.
Advanced knowledge of Property & Casualty Insurance business domain including underwriting, premium processing, claims, reinsurance and finance.
Proficiency in data analysis tools and techniques, including SQL querying, data profiling, data visualization in Power BI
In depth knowledge of business analysis processes, techniques, and work products.
Advanced knowledge and understanding of computer software development, computer terminology, and software applications.
Experience in Agile software development processes
Excellent analytical, problem solving and organizational skills.
Excellent interpersonal and strong written and verbal communication skills to effectively collaborate and communicate information to Business, stakeholders, software engineers and testers.
Strong customer service skills to provide end user / business owner systems support on high level issues.
Ability to work independently and collaboratively in a fast-paced environment.
Excellent team player with a proven background of individual contribution.
The Company
Arch Insurance Group is a market-leading specialty insurer providing property, casualty and a wide range of specialty insurance for corporations, professional firms and financial institutions around the globe.
From product development to policy servicing to claims payment, we are dedicated to providing our customers with superb coverage and service.
A subsidiary of Arch Capital Group Ltd., Arch Insurance employs disciplined underwriting and prudent risk selection across all types of business.
We have offices in the United States, Canada, Bermuda, UK, Australia, and South Africa.
Arch Capital Group Ltd. is a Bermuda-based company which provides insurance, reinsurance and mortgage insurance on a worldwide basis through its wholly owned subsidiaries.
Arch offers competitive pay and a comprehensive benefits package. Additionally, Arch is committed to helping its associates create what’s next by providing access to a variety of programs supporting your professional development and a culture that encourages innovation, collaboration and professional growth.
We seek talent that thinks innovatively, values collaboration and will go the extra mile to serve our customers and develop our company.
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LI-ZP1
For individuals assigned or hired to work in California, Colorado, Hawaii, Jersey City, NJ; New York State; and / or Washington State, the base salary range is listed below.
This range is as of the time of posting. Position is incentive eligible.
$130,000 - $155,000 / year
Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs.
The above range may be modified in the future
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