Cafe Manager, Ivy City Roastery

What does it mean to be a Cafe Manager at Compass?

Please make an application promptly if you are a good match for this role due to high levels of interest.

• Legendary Customer Service : creates a customer focused culture in the café
• Building and Maintaining Relationships : determining the best ways to lead your team by understanding the motivation of each individual person.

Treats all interactions as opportunities to maintain and enhance relationships

• Growth Mindset : being open to new or improved ways of doing things, ideas, and systems
• Leadership Courage : being proactive in making hard decisions without unnecessary delay
• Decision Making : problem solving to achieve intended results and goals
• Effective Scheduling : recognizing the needs of the cafe and creating the schedule accordingly
• Inventory Management : assessing trends in the café & assuring the café organization promotes operational efficiency. Maintaining a fresh, clean and safe environment for customers and the team
• Planning and Organization : developing weekly, monthly and quarterly plans to address the needs of the café and maintain operational excellence
• Communication : conveys Compass goals and vision in a way that inspires action, clearly communicating new trainings, standards, or systems that may impact your team
• Organizational Savvy : understands the bigger picture and supports goals of Compass reaching beyond the café
• Developing for the Future : develops a leadership pipeline and invests in future leaders

You'll make a great Cafe Manager if you are :

• A coffee lover! That includes drinking it, making it and talking about it
• Able to learn quickly, and are excited to learn more about coffee
• Able to understand and carry out oral and written instructions and request clarification when needed
• Able to work as part of a team
• Able to build relationships and converse with all types of people
• Energized by a fast-paced environment
• A problem solver, someone that looks for ways to help your team and customers
• Receptive to feedback
• Excited to continue your coffee journey at Compass the opportunities ahead are endless

Summary of Experience

1 year+ experience leading and developing a team, preferably in coffee or cafés

Bachelor's degree, 4 years honorable discharge US Military, or 4 years management experience

Basic Qualifications

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and / or holidays

Able to commute to any Compass café for meetings and trainings

• Uphold cafe operational standards
• Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication
• Prepare food and drinks to standard or customized customer requests
• Available to perform many different tasks within the cafe during each shift
• The pay range for this role is :
• 70,000 - 85,000 USD per year (1401 Okie)

J-18808-Ljbffr