Search jobs > Detroit, MI > Customer service representative
As a CSR you will play a pivotal role in providingexceptional service to customers through various communicationchannels including phone email and chat.
This opportunity includes a Flexible Schedule WorkFrom Home work schedule
Responsibilities :
- Effectively communicate with both internal andexternal customers identifying their needs and resolving complexissues via telephone and electronic means.
- Perform a variety of transactions including tellertransactions account withdrawals and balancing duties.
- Build positive rapport with diverse personalitiesmaintaining a professional attitude.
- Navigatemultiple computer applications while assistingcustomers.
- Understand and recommend the bestproducts / services to meet customer needs.
- Interact with customers via phone chat sessions andemail.
- Respond to customer inquiriespromptly.
- Demonstrate expertise in online andmobile banking technology.
- Meet call centerperformance metrics.
- Contribute processimprovement ideas.
- Protect customerinformation and comply with regulations.
Qualifications :
- High School Diploma required.
- Intermediate technology skills fluency in WindowsOperating Systems and Microsoft Office proficiency.
- Strong communication multitasking and problemsolvingabilities.
Benefits :
- $52000$80000 per year
- Medical Dental and Visionofferings
- Onthejob training
- Flexible schedule
- Weekly DirectDeposit
- 401(k) with match
- Referral program
- PrePaid Legal andEmployee Assistance Programs
Should the role pique your interest please applynow!
Behavioral Health Customer Service Representative
A company is looking for a Behavioral Health Customer Service Representative. ...
Customer Service Representative
The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. Responsible for providing an exceptional service experience ...
Representative II Customer Service
A company is looking for a Representative II, Customer Service. ...
Ft Customer Service Representative - Work From Home
Competitive pay / Health, dental & vision / 401k / PTO - As a Customer Service Rep you'll: Respond to customer support tickets, including answering questions and resolving issues related to existing orders; Manage high-volume phone calls to assist customers with existing orders and assist new custom...
Customer Service/Recovery Representative (Hybrid)
Data entry (updating customer information, documenting customer inquiries) . As an industry-leading health care organization, our mission is to provide our communities with “Better Products, Better Services, Better Lives. Answer customer calls and assist with questions about their statements. ...
Lead Customer Service Representative, Full or Part Time
Lead Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Lead Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high...
Customer Service Representative
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise...
Customer Service Representative
The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Provides excellent customer servi...
Customer Service Representative - Intuit (WFH)
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
Personal Lines Customer Service Representative
The Customer Service Representative is the primary contact for clients and responsible for providing effective customer service for personal lines customers by using excellent in-depth knowledge of the company’s insurance products. Escalate customer service issues to management as needed. Acrisure i...