Optician, Licensed

Job Description

Job Description

SUMMARY

The Licensed Optician assists the patient with the selection, purchase, adjustment, and dispensing of eyewear. Maintain inventory control and ensure the proper documentation of optical records.

Ensure a prescription capture rate in the practice of 75% or greater.

MINIMUM QUALIFICATIONS

Education and Experience :

• High school diploma or GED required
• Current Florida optician license required
• Associates or Bachelor Degree in Marketing or related field preferred
• Two years of experience as an optician in a busy practice required

ESSENTIAL SKILLS AND ABILITIES

• Proficient computer skills
• Sales Ability
• Exceptional interpersonal skills
• Ability to problem solve effectively and efficiently
• Detail Oriented
• Ability to answer phone calls in a friendly and enthusiastic manner repeatedly throughout the day
• Possess a caring, patient and friendly attitude
• Ability to work in a fast-paced environment while maintaining accuracy
• Ability to work well in a team environment
• Self-directed, highly motivated, and ability to multi-task
• Excellent communication skills both verbal and written
• Working knowledge of vision insurance, post-operative Medicare, Medicare Replacement and Medicaid plans
• Must be team-oriented and work well with others
• Knowledgeable with lenses, frames, and all optical supplies

DUTIES AND RESPONSIBILITIES

• Educate and assist patient with the selection of eyewear in the optical department
• Greet and assist all patients in a friendly manner
• Provide routine cleaning and adjustment services for patients’ eyewear
• Ensure all optical boards and surrounding areas are clean and well stocked at all times
• Order jobs from lab according to practice protocols
• Trouble-shoot eyewear issues with patients to ensure the patient’s needs are met
• Check-in and document all incoming jobs correctly
• Review patient insurance to determine fees due and collect payment from patients on all orders
• Maintain certification while continuing to improve skills and attend all in-service and webinar trainings as directed by leaders
• Maintain accurate records by following proper documentation requirements
• Support the practice core values, mission, vision, and purpose statements to develop and enhance patient experience and care
• Maintain practice confidentiality, follow legal, HIPAA & OSHA guidelines, follow the rules and regulations of the practice as documented in the practice employee manual
• Other duties as assigned

OTHER

This job description is intended only to describe the general nature and level of work performed. The Optician must be able to travel to various satellite locations as needed for work assignments.

A valid Florida driver’s license is required. It is not intended, nor should it be interpreted as an exhaustive list of all duties, skills and responsibilities.

The Optician will perform all duties listed in this job description as well as any other assigned by the Office Team Lead.

Overtime may be required.

Must be able to work :

• 1 late night a week
• Able to attend 1 evening training event each month.

Job Type : Full-time

Schedule :

• 8 hour shift
• Monday to Friday
• Overtime

Supplemental pay types :

Bonus opportunities

Experience :

• Optical : 2 years (Preferred)
30+ days ago