Aircraft Parts Coordinator

Position : Aircraft Parts Coordinator

Location : Torrance, CA - Hybrid

Working Hours : 8 : 30am - 5 : 00pm

Employment : Non-Exempt, Direct-Hire, Full-Time

A global aircraft part company is seeking a Coordinator in Torrance, CA. As a Coordinator, you will play a pivotal role in facilitating client parts repairs. This role requires strong communication, coordination, and organizational skills to effectively manage customer repair process, and ensure timely and accurate delivery of parts. Logistics coordination experience is a big plus.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES INCLUDE BUT NOT ARE LIMITED TO :

Accurately input repair orders into the company system.

Prepare repair order documents based on shipment lists of repair orders.

Manage the repair process, overseeing delivery control, and liaising with repair shops, teardown facilities, and warehouse personnel.

Build and maintain strong business relationships with suppliers and customers.

Analyze repair inquiries and orders, ensuring cost-effective processing.

Address and resolve customer claims, escalating issues to supervisors when needed.

Learn product and technical details, including CMM and IPC standards.

Complete assigned tasks efficiently within specified timeframes.

Perform additional duties as required.

QUALIFICATIONS :

Proficient in Microsoft Outlook, Word, and Excel (Intermediate level).

Experience in B2B customer service and / or logistics coordinator is required.

Working experience with a Japanese company is an advantage.

Strong attention to detail and accuracy in data entry.

Punctual, reliable, and a team player.

Benefits : Health Insurance (Medical, Dental, Vision, Life, 100% company paid), 401k, Paid Vacations, Sick Leave, Holidays, and Education Assistance.

The base pay range above represents the low and high end of the base compensation range we reasonably expect to pay for this position. Actual base compensation will vary and may be above or below the range based on various factors including, but not limited to, geographic location, actual experience, and job performance. This job posting is not a promise of any specific pay for any specific employee.

The range listed is just one component of the total compensation package for our employees. Based on the details of your position, we provide a variety of benefits to our employees, including medical, dental, and vision plans, pre-tax savings plans, pre-tax parking and commuter plans, supplemental health and welfare plans, a retirement savings plan, an employee assistance program, pet insurance, and paid holidays. Other rewards may include short-term incentives and paid time off.

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