Duties Description The New York State Education Department’s Office of Information Technology Services is seeking applicants for the position of Information Technology Specialist (ITS) 4 (Database).
Under the direction of the Manager of Information Technology Services 1, the Information Technology Specialist 4 (Database) will serve as the Cloud Server Engineer for the State Longitudinal Data System (SLDS) project.
The SLDS project aims to modernize infrastructure and improve the interoperability to demonstrate proof-of-concept for a Statewide Longitudinal Data System, which ultimately integrates data from Pre-K through 12 grade, higher education, and workforce data sets.
Duties of this position include, but are not limited to :
- Provisions and configures cloud server instances to host SLDS applications and databases;
- Implements and manages virtualized server environments on cloud platforms for SLDS;
- Optimizes server configurations for performance, scalability, and cost efficiencies;
- Monitors server health, performance, and resource utilization, and implements proactive measures to ensure uptime and reliability;
- Manages server security by implementing access controls, firewalls, and encryption measures to protect data and infrastructure;
- Performs regular backups and implements disaster recovery plans to ensure data availability and continuity;
- Collaborates with other SLDS and agency technical teams to integrate server infrastructure with SLDS applications and data sources;
- Troubleshoots server issues and preforms root cause analysis to resolve incidents and prevent recurrence;
- Automates server deployment, configuration, and management tasks using scripting and infrastructure-as-code tools;
- Provides guidance to support the SLDS team on cloud server best practices, and emerging technologies to continuously improve the SLDS operations and infrastructure;
- Collaborates with other program offices and state agencies to ensure alignment with overall organizational goals and state SLDS goals and strategies; and
- Manages all SLDS technical work using NYSED IT system tools, such as Atlassian Jira and Confluence.
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