Description
About the role
See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check in / out.
No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.
Join our team today and help provide the highest quality vision care for our patients. This role reports to the Office General Manager.
Some weekend and evening shifts required.
You Will
- Provide patients a personalized check in / out process experience that creates a timely, seamless, and positive experience
- Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in / out for appointments
- Assist in appointment confirmations and patient outreach in partnership with Doctor availability
- Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed
- Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs)
- Collaborate with doctor(s) and team members to provide seamless patient experience
About You
- Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
- Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff
- Flexible, nimble and agile mindset with the ability to wear multiple hats
- Friendly, caring, and patient-centric person who thrives in a fast-paced environment
- Team player who is willing to collaborate to provide the best patient experience
- Computer Savvy with excellent oral and written communication skills
- Professional attitude and ability to problem solve and respond to patient service requests
Growth With Us
- Grow and develop your career through role specific training programs
- Participate in our Vision coverage and associate discounts on our products
Introduction MyEyeDr.
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve?
MyEyeDr. is a high-growth, premier healthcare company : a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction.
Our business model is unlike others in the industry : we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
Caregiver Full-time/ Part-Time/ Live-in
Immediate Need for Full Time Caregiver. Immediate Need for Full Time Caregiver. ...
I45 & Sawdust- Woodlands Service - Checker - Part-time
If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. Do you enjoy chatting with different Customers every day? H-E-B needs energetic and motivated...
Part Time-client Service Associate-dallas, Tx
Celebrating more than 60 years of rich history and recognition for service and excellence in the Financial Services industry, Raymond James is seeking a dynamic Client Service Associate who is a motivated, detail oriented and creative problem solver Client Service, Financial Advisor, Associate, Par...
Woodlands 5 Deli - Food Service Rep - Part-time
As a Food Service Representative, you'll provide a well-stocked, well-maintained department while providing superior customer service. We are looking for:- a high school diploma- communication and interpersonal skills; ability to work in a fast-paced environmentWhat is the work?Customer Service:- Pr...
Patient Access Rep II - Part Time
Communicates in an effective and professional manner with Physicians, ancillary departments, nursing units, physicians’ office staff, insurance companies, as well as patients and their families ( all Patient Access customers). Ensures safe care to patients, staff and visitors; adheres to all Memoria...
Part Time Seasonal Service Team Member
Offrir un service à la clientèle amical, aider les clients à magasiner dans notre magasin et à trouver ce qu'ils recherchent. Aider avec les processus omnicanaux, y compris les commandes AEL/REM (achetez en ligne, ramassez en magasin) et les commandes expédiées à partir du magasin (EXP/M). Participe...
Part Time Store Associate
Gordon Food Service Store, the retail division of Gordon Food Service, offers the fast pace of retail in an environment that lets you balance your life and foster development for future growth. Gordon Food Service prides ourselves on the competitive wages and benefits offered: . Our 170+ stores are ...
Kingwood 02 Dairy - Customer Service Rep - Part-Time
As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable...
Physician Practice Patient Business Services Coordinator
Participates in preparation and presentation of department staff meetings, education, and in-services. Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, ...
Patient Services Associate-Full Time (Humble/Channelview) 3p-11p
Available to part-time regular and part-time casual employees age 21 and over. Answer telephones using correct telephone etiquette at all times, recording legible and complete messages, handling questions, transferring incoming calls appropriately, contacting physicians, insurance companies, hospita...