Benefits :
- Competitive salary
- Dental insurance
- Free food & snacks
- Health insurance
- Paid time off
- Training & development
- Vision insurance
ROLE DESCRIPTION :
As a Receptionist for Kelly Lefcheck State Farm, you will be the first impression of our Agency. The ideal candidate for this role will be an organized and detail-oriented professional, with a proven track record of providing stellar support to staff and customers alike.
They will be energetic and willing to learn.
RESPONSIBILITIES :
- Answering, screening and forwarding incoming calls appropriately
- Scheduling appointments
- Managing calendar scheduling
- Prepping mail
- Providing prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding billing, claims and insurance coverage in a professional, polite and timely manner
- Ensuring the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.
QUALIFICATIONS :
- Excellent communication skills - written, verbal, and listening - to interact clearly with customers, vendors and team members via text, email, over the phone and in person.
- Highly organized.
- Detail-oriented.
- Able to multitask.
- Experience in customer service required.
- Proactive in problem-solving.
- Able to work in a team environment.
- Experience with Windows computer applications.
- Able to coordinate and collaborate with others to achieve agency goals.
- Able to multitask and stay organized.
- Able to obtain Property and Casualty License.
- Experience with Salesforce welcomed.
BENEFITS :
- Paid time off (holidays and personal / sick days)
- Hourly plus commission / bonus
- Health / Vision / Dental benefits
- Growth potential / opportunities for advancement within my agency
- Personal / Professional Development and Training
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