DIGITAL PROJECT MANAGER

Everyone knows that the best creativity out there is only possible when the best project management is at work behind the scenes.

We are looking for the best. If you have the unique skill set to understand emerging technology platforms and trends, organize projects, creatively problem solve challenges, and negotiate projects through the ever-changing and fast-paced landscape of client needs and evolving agency processes, you may be perfect for Tattoo Projects.

The Job :

Reports to VP of Project Management and VP of Digital Innovation

• Oversee management of digital projects, including UX / UI design, website development spanning from landing pages to ecommerce and enterprise-level, QA / UAT, application development, and any other tech-focused projects
• Manage digital projects from intake to delivery, including project estimating / scoping, resourcing, scheduling, management / maintenance, QA / deliverables acceptance, and final delivery
• Track and report on progress against schedules and budgets, and own project delivery against them. Partnering with the team to ensure project scopes and deadlines are met consistently.
• Lead daily and / or weekly standups for digital project teams
• Identify, collect, and organize logins to client accounts, assets, and any necessary access for the team to start work
• Review work / deliverables against the brief before internal and external reviews to ensure team is on-track. If work is not on-track, kick back the work until it is ready for review.

You are the first line of defense for internal QA.

• Elevate any project roadblocks, out of scope requests, and schedule changes to relevant leadership as soon as issue is identified.
• Review and update project management software ClickUp on a daily basis and own the statuses, tasks, and organization of assigned projects within the system.
• Implement iterative design / dev / QA processes into the development workflow, working to integrate it with the other departments waterfall processes
• Act as the liaison and interpreter between the digital / development team and the other agency departments, ensuring Account Services and key stakeholders understand the current status of a digital project at any given time
• Participate in client meetings about digital projects, supporting Account Services by providing client-friendly explanations to digital / technology questions
• Actively learn about new technologies and digital trends
• Ensure the consistent use of best practices and apply lessons learned from previous projects and organize post-mortems when beneficial.
• Exude grace under pressure; always being the calmest person in the room. Display confidence and enthusiasm, demonstrate a can-do and positive attitude

The Requirements :

• Bachelors Degree or equivalent work experience
• 3-5 years of relevant experience in a Digital / Tech PM or Producer-related role
• Experience in ClickUp, Jira, Monday.com, or similar PM software
• Proficiency in Microsoft Suite and Apple products
• Proven organizational skills and attention to detail
• Strong writing, interpersonal, and communication skills
• Demonstration of drive and initiative
• Highly collaborative; ability to work effectively within a team environment

The Comp :

• Top of the market salary.
• 100% Paid Healthcare + Vision + Dental
• Paid Disability + Life Insurance
• Paid Maternity + Paternity Leave
• 401k
• Flex schedule (2 WFH days / week after onboarding period)
• Over 35 days of PTO starting Day 1
• 5 Sick Days
• 10 Vacation Days
• 2 Community Service Days
• Summer Break
• Winter Break
• Federal Holidays
• Paid Professional Development Courses
• Dog-friendly Office
• Uptown CLT Parking
• Bagel Breakfast Fridays

The Agency :

We are a small but fierce advertising and production agency in Charlotte, North Carolina. Ad Age named us Small Advertising Agency of the Year.

The Charlotte Business Journal twice named us amongst the fastest growing companies in the city. We are best partnered with those who are willing to take risks to get results, and willing to leave a mark with their creative work.

To Apply :

Please email [email protected] and place your favorite Project Management Program in the email subject line along with the job you are applying for.