Rave! Catering - Sales Office Assistant

Job Description

Job Description

Campus Enterprises Mission : Campus Enterprises is NC State University’s division of retail and hospitality organizations NC State Dining and Catering, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office.

Each department is dedicated to providing service excellence, value and enrichment of the student experience in support of academic success.

Purpose : Provide vital support to Campus Enterprises and NC State Dining by providing an excellent dining experience for all guests.

Location : Talley Student Centers

Work Schedule : 20 hours per week between 8am and 5pm, Monday-Friday with some flexibility

Compensation : Starting wage $10.75 / hr (Tier 2) with opportunity for raises based on years of service within Campus Enterprises.

Dining and Catering employees earn free meals and are eligible for an end-of-semester bonus.

Essential functions and responsibilities include but are not limited to :

Develop a detailed knowledge of each Sales Coordinators responsibilities to ensure phone and catering

inquiries are routed to the appropriate representative.

Support Sales Coordinators by gathering event information from the client when they are unavailable to talk

the client.

• Answering phone inquiries in a professional and timely manner.
• Maintain a high level of professionalism and a clean work environment at all times.
• Complete 72-hours calls to all clients who have scheduled events with Rave! to discuss the details and ensure

that the information that we have is accurate and communicate needed changes with the Sales Team.

Deliver updated Banquet Event Orders to the Executive Chefs and Purchasing Specialist as needed for events

within 72 hours.

Remain in compliance with Rave! Catering student employee policies and expectations at all times.

Essential Qualifications

Ability to communicate professionally with supervisors, clients and team members in both written and verbal

communication.

Ability to work with a team to serve a diverse population

Must attend mandatory student employee orientation and training sessions

Opportunities for Skills Development

Working as a member of the Campus Enterprises team, students gain valuable experience and develop skills that can be transferred to their individual career paths.

There are opportunities for advancement and leadership growth. This position offers the opportunity to enhance many skills such as multitasking, teamwork and leadership.

Campus Enterprises at NC State University Hiring Standards

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

This position offers the opportunity to enhance many skills such as communication, leadership and problem-solving.

Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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