Customer Service Representative
WaFd Bank
Albany, OR, US
$33.3K a year
Full-time
USD $33,280.00 / Yr.
USD $40,500.00 / Yr.
Job Summary
Love What you do and make a difference . . . We are looking for a Customer Service Representative ("CSR"). This is an entry level teller position responsible for day-to-day delivery of exceptional service to our clients.
As a CSR you serve a valuable role in our branch by providing a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions.
Consider joining our team if you want :
- An opportunity to work for an employer of choice that provides a highly engaged work environment where value is placed on simply being kind to our clients and one another
- To start a professional career with Monday through Friday work hours and weekends off
- A career that provides opportunity for growth; promoting from within is our top priority
- A comprehensive benefits package.
What you will need to succeed :
- A smile and great attitude
- Highly developed sense of integrity and strong work ethic
- Personable and outgoing; able to talk with clients and build rapport and relationships
- Great attention to detail and providing accurate service
- Technically savvy; able to use multiple computer systems and ability to adapt to change
- Adherence to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations
Qualifications
- High school diploma or approved equivalent
- Previous experience in customer service, handling cash and / or general clerical duties
- Excellent communication skills and personable attitude
- Ability to use various technical programs and devices; keyboarding, 10-key, Microsoft Office Suite, Smart phone and digital channels
Benefits
At WaFd Bank you get all of these great benefits!
- Paid time off for vacation, sick days and holidays
- Health insurance
- Stock options
- Generous 7% 401(k) employer matching*
- Paid Parental Leave
- Life and AD&D insurance
- Long-term disability
- Tuition Reimbursement
- Employee assistance programs
- Pre-tax health and dependent-care spending plans
24 days ago