Member Advocate - Customer Service Representative

VirtualVocations
Saint Petersburg, Florida, United States
Full-time

A company is looking for a Member Advocate - Customer Service Representative.Key Responsibilities : Provide superior customer service as the initial point of contact for the insuredProactively anticipate caller's needs and follow through on customer commitmentsEnsure all processing activities are accurately completed and adhere to assigned schedulesRequired Qualifications : 1-3 years of customer service experienceBachelor's degree preferredProficiency in computer information systems and phone systemsMinimum typing speed of 40 WPM

10 days ago
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