Seeking outgoing, personable, sales-oriented individuals for our Part-Time role at The Lash Lounge Carmel as our Salon Concierge!
What We Do : The Lash Lounge is the luxury destination for eyelash and eyebrow services. Our guests are able to step out and face the world with confidence.
Why Join our Sales Team : We value our fun-filled, rewarding work environment, with fantastic guests and team members. We are growing and expanding our team!
Schedule :
MUST BE AVAILABLE WEEKDAYS / WEEKENDS / EVENINGS
Key Responsibilities :
- Meet and exceed guest membership and scheduling targets
- Consult with guests on key benefits of services, memberships, and retail products
- Coordinate appointment scheduling, communicating confidently via phone, text and email
- Create an outstanding experience so every guest will want to return
- Decisively resolve issues, appropriately escalating issues to mitigate in future
- Manage accurate sales transactions and guest / member records within MindBody software
- Other duties as assigned
Our ideal candidate :
- You are a spirited, outgoing team member who is passionate about excellent customer service
- You take pride in, and truly enjoy, cultivating relationships with guests
- You smile and demonstrate exceptional communication skills with ability to listen, clearly communicate
- You can work in fast paced environments, multitasking and prioritizing
- You always work with the highest levels of integrity and respect and avoid gossip / drama
- You always present as professional, confident and approachable
- You are skilled at using various technology platforms and feel comfortable learning to use new programs
Experience :
- Customer service and / or front desk / receptionist : 2 years
- Sales and / or marketing experience : 2 years (Preferred, especially in a retail or membership model)
- Salon / beauty experience preferred
Job Type :
Part-time reporting to the Salon Manager. Will work in coordination with the Front Desk team.
Pay :
$13.00-$15.00 per hour (depending on experience), plus bonus and commission eligible
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