Group Benefits Account Manager
Hybrid position with our client a privately held employee benefits company in metro Detroit seeking to recruit an experienced Account Manager.
In this role you'll manage a book of business (25-300 lives) with a diverse clientele. Accounts may be fully insured, partially self-funded, self-insured or captive.
You’ll work with a dedicated account team with responsibility for customer satisfaction, problem resolution and client retention.
This position has no supervisory responsibilities.
Key Responsibilities :
- Onboarding new clients
- Respond to inquiries from clients and carriers
- Complete RFP and request census
- Initiate vendor renewal request with Service Rep. and coordinate process with the agent to negotiate all renewal rate relief.
- Prepare Open Enrollment guides, checklists, forms, summaries and webinars.
- Conduct OE meetings, health fairs and webinars
- Participate in the pre-renewal, renewal and post renewal meetings
- Responsible for Compliance & Regulatory oversight with clients.
Experience & Software :
Related experience in group benefits setting.
Active Life and Health license or willingness to obtain it within 90 days of employment.
MS Office Suite
Brokerage Builder / ZyWave software
This position will go hybrid after the initial training period of 90 days or can be 100% in office (your choice). No overnight travel.
WFH 3 days / week; in office two days / week (Rochester Hills).
Top compensation model (salary, full benefits package). Bonuses 2x / year based on company profitability and individual performance.
Reasons to Consider :
Fantastic company with down to earth people. Culture is collaborative with quarterly team events / outings. Pets are welcome into office on occasion.
Casual (blue jeans) M-F. Internal promotion / growth available.
Client Niches : Manufacturing, legal, medical, cannabis, casinos
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