The Systems Engineer Senior Manager shall have the following responsibilities :
Team Leadership and Management :
- Lead and mentor a team of system engineers and operations staff.
- Oversee day-to-day operations, including task assignment, managing backlog of efforts and prioritizing implementation, performance management, and professional development.
Infrastructure Management :
- Design, implement, and maintain Exchange, Active Directory, Web Services, and SharePoint environments.
- Ensure high availability, security, and performance of these critical systems.
- Implement and manage monitoring and alerting solutions for proactive issue resolution.
Operational Support :
- Provide operational support for Virtual Desktop Infrastructure (VDI) environments.
- Manage desktop patching schedule and imaging processes to ensure efficient deployment and maintenance.
- Troubleshoot and resolve complex technical issues related to VDI, desktop environments, and system integrations.
Project Management :
- Lead infrastructure projects from planning through execution and deployment.
- Coordinate with cross-functional teams and stakeholders to ensure project milestones are achieved within scope and budget.
Documentation and Compliance :
- Develop and maintain comprehensive system documentation, operational procedures, and policies.
- Ensure compliance with organizational standards, security policies, and regulatory requirements
This position offers the opportunity to work in a dynamic environment where innovation and continuous improvement are encouraged.
Mandatory Skills :
- Excellent communication and interpersonal skills
- Experience with Active Directory
- Imaging Services
- Microsoft Exchange Administrator
- Server Patching
- SharePoint Administration
- Strong technical background with expertise in enterprise IT services
- Virtual Desktop Infrastructure (VDI)
- Web services technology
- No degree + 25 years experience OR Bachelor's Degree + 20 years experience
- CompTIA Security+ CE required within 6 months of start date
- TS / SCI with FS Poly
Desired Skills :
- Certification Training
- Demonstrated experience in team leadership, strategic planning, and project management
- Strong organizational, communication, and collaboration skills
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