Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.
General Summary
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers.
Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
Principle Duties and Responsibilities :
- Provides customer engagement in positive and approachable manner.
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
- Independently stocks shelves and recovers merchandise in the store.
- Accurately handles customer funds and processes transactions using the POS system.
- Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements :
Education : Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience : Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements : Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height;
must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
Availability : Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
Skills and Competencies : Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving / Decision Making, Job Knowledge and Relationship Management.
Customer Service Claims Representative
As a Customer Service Claims Representative you will be part of an outstanding contact service center, where you will focus on providing claims service to members regarding the initial contact on all. Our Customer Service Claims Representative role may be a new career for you. Ability to provide exc...
Customer Service Representative - Bilingual
Customer Service Representative - Bilingual. Customer Service Representative - Bilingual. This position is for a Bilingual Customer Service Representative. Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and ex...
Customer Service Representative
Customer Service Representative 2 - Contingent. Customer Service Experience (no retail or restaurant experience unless you have an existing relationship with the candidate and can speak on their abilities). With its roots serving the engineering needs of the world's most recognized businesses in...
Customer Service Representative
Are you looking for a career and not just another Customer Service job? If this sounds too familiar, we’d love to speak with you about a Customer Service job that does offer those things! In this role you will be taking inbound calls from current clients and assisting them with invoicing and billing...
Customer Service Representative REMOTE JOB
Customer Service Representative that will be the liaison between our company and its current and potential customers. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Recommends potential products or services to man...
Virtual Work from Home - Mountain or Pacific Time Zone - Customer Service and Support Representative - Customer Care Center
As a Full Time Virtual Work at Home – Customer Service & Support Representative, within PNC's Customer Care Center, you are offered the opportunity to work from home on a daily basis. Performs customer service activities and initiatives for a broad range of products, services and problem resolut...
Customer Service Representative - Intuit (WFH)
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Licensed Insurance Customer Service Representative - Sales Account Executive
As an Insurance Customer Service Representative - Sales Account Executive, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple Property & Casualty personal line products. INSURANCE CUSTOMER SERVICE REPRESENTATIVE - SALES ACCOUNT EXECUTIVE. ...
Customer Service Representative - WFH
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
Customer Service Representative - Temp
Customer Service Representative will process and manage high volume requests submitted by “Direct Buy” customers and internal Sales team. Strong commitment to customer service, to internal and external customers. Business to Business (B2B) customer-facing customer service team. Work with Sales Team,...