Job Description
Job Description
Job Description :
We're seeking a highly motivated and results-driven Negotiation Specialist to join our team. If you're a customer-focused and strategic thinker looking to accelerate your career, we want to hear from you!
Key Responsibilities :
- Drive customer savings through outbound negotiations with top providers (Comcast, AT&T, Verizon, etc.)
- Develop and implement effective negotiation strategies, identifying and documenting "patterns" to enhance our repeatable process
- Deliver exceptional customer experiences, setting expectations, and exceeding service standards
- Document customer interactions and negotiation journeys in our CRM
- Collaborate with team members to share best practices and drive process improvements
Fast-Track to Team Supervisor :
- Achieve exceptional performance metrics and demonstrate leadership potential within the first 6 months
- Take on additional responsibilities, mentoring team members and contributing to team strategy
- Collaborate with senior management to develop and implement team goals and objectives
- Lead by example, driving a culture of excellence and customer-centricity
Requirements :
- 2+ years of experience in customer-facing roles, preferably in sales or negotiation
- Proven track record of success in a fast-paced, goal-driven environment
- Excellent communication, negotiation, and problem-solving skills
- Ability to work in a dynamic team environment and adapt to changing priorities
- Strong desire to lead and develop others, with a passion for customer experience
What We Offer :
- Competitive salary and benefits package
- Clear career progression and professional development opportunities
- Collaborative, dynamic work environment
- Recognition and rewards for outstanding performance
- Professional development and leadership training
If you're ready to accelerate your career and make a meaningful impact, apply now to join our team!
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