Front Desk Associate for Medical Clinics- Peachtree Immediate Care (Norcross, GA)
Job Category : Front Desk Requisition Number : FRONT01758 Showing 1 location Job Details
Description
Front Desk Associate - Urgent Care Clinic Norcross, GA This position reports to the Director of Operations and is responsible greets, instructs, and directs patients.
Checks patients into an electronic health record system, verifies insurance and explains benefits, collects co-pays, and serves as a patient advocate to provide world-class care in coordination with clinical staff and providers.
Primary Responsibilities :
- Greet patients and visitors in the waiting area in a friendly, prompt, and helpful manner.
- Checks in patients, verify insurances, updates necessary information in the computer, and collects copay.
- Promptly answers incoming phone calls.
- Responsible for the daily collection of copays and other forms of payment.
- Calls insurance companies and others to verify patient coverage for treatment.
- Maintains the waiting room in a neat and orderly fashion.
- Assists patients with ambulatory difficulties, including obtaining wheelchairs and providing assistance with walking.
- Responsible for administrative duties including, but not limited to, managing petty cash and completing end of day (EOD) reports.
- Perform additional clerical duties, as necessary.
Key Requirements :
- High school diploma or equivalent.
- Minimum of one (1) year of front desk experience (coordinator, receptionist, clerk, agent, specialist, etc.) in a healthcare outpatient setting.
- Ability to work 10 to 12-hour shifts as determined by location, and weekend hours as needed.
- Basic computer skills including familiarity with electronic medical records.
- Strong customer service and problem-solving skills.
- Detail-oriented with excellent interpersonal communication skills.
- Types 25 words per minute with 96% accuracy.
- Detail-oriented with excellent interpersonal communication skills.
CRH Healthcare provides a professional work environment, a strong clinical support organization, and a competitive compensation and benefits package.
CRH Healthcare an equal opportunity employer : M / F / D / V
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