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Customer Experience Manager

Customer Experience Manager

VirtualVocationsChesapeake, Virginia, United States
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A company is looking for a Customer Experience Manager.

Key Responsibilities

Diagnose and resolve implementation issues across SDKs, APIs, and integrations

Craft solutions by understanding customer use cases and leveraging the toolset

Answer customer inquiries and recommend best practices based on product knowledge

Required Qualifications

A minimum of 1 year of experience as a Technical Support Engineer

A degree in Computer Science, Information Technology, or a similar technical discipline

Great knowledge of modern web technology fundamentals and debugging tools

Creative and critical thinking skills for effective problem-solving

Experience with data analytics tools is a bonus

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Customer Experience Manager • Chesapeake, Virginia, United States

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