Facilities Manager

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities .

Pay : $65,000 to $70,000 annually.

Job Summary

The Facilities Manager serves as the on-site lead for the execution and oversight of a government contract for building management services across multiple dormitory facilities. This individual ensures all contract deliverables, personnel activities, inspections, reporting, vendor coordination, and quality control requirements are completed in accordance with the Performance Work Statement (PWS). The Facilities Manager is the primary liaison with the government COR and is responsible for daily operations, performance monitoring, compliance, and customer satisfaction.

Primary Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

• Serve as the primary point of contact for the government COR and all contract-related communications.
• Oversee daily operations, performance, and task execution for all assigned staff, including general maintenance, inspections, reporting, and vendor coordination.
• Recruit, screen, interview, and onboard contract personnel in coordination with HR and security requirements.
• Ensure contract staffing levels are maintained and all personnel meet background check, training, and certification requirements.
• Monitor and ensure compliance with the PWS, Quality Control Plan (QCP), and Safety Plan.
• Supervise and support a multidisciplinary team including general maintenance workers, database / reporting personnel, and quality assurance support staff.
• Ensure timely input and accuracy of NEXGEN work orders and the generation of required daily, weekly, and monthly reports.
• Coordinate scheduling of vendor services and oversee escort procedures and compliance with site access requirements.
• Track contract deliverables and performance metrics; ensure contract requirements are met or exceeded.
• Identify deficiencies or process gaps and implement corrective actions in coordination with the COR.
• Maintain accurate personnel schedules and adjust coverage to meet fluctuating operational needs.
• Oversee training compliance for all contract staff, including security clearances, CAC access, ISCTC, OPSEC, and other required government trainings.
• Conduct internal audits and reviews to ensure inspection checklists, reports, and logs meet quality and compliance standards.
• Provide regular briefings and written updates to senior leadership on contract performance, issues, and risks.
• Participate in meetings, inspections, and walkthroughs with base personnel and external auditors.

Additional Responsibilities

Qualifications : Education, Experience, and Certification(s )

Knowledge, Skills, and Abilities

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions .

While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; and talk or hear. The employee is occasionally required to walk and sit. The employee may occasionally lift or move products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet, although occasionally may be exposed to equipment operations (e.g., loading dock area).

What We Offer - for Benefit Eligible Employees May Include :

Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features :

Health coverage for you and your family through Medical, Dental, and Vision plans.

Financial protection with 100% company paid Disability, Life, Accidental Death and Dismemberment insurance.

A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.

Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.

To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.

A generous paid time-off program in which the benefits increase based on your tenure with the company.

We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person's race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.

What We Offer - for Benefit Eligible Employees May Include :

Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features :

Health coverage for you and your family through Medical, Dental, and Vision plans.

Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.

A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.

Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.

To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.

A generous paid time-off program in which the benefits increase based on your tenure with the company.

We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person's race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT :

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information