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Assistant Dental Office Manager

Assistant Dental Office Manager

New York Family DentistryNew York, New York, .US
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💰 Competitive Pay : Hourly rates start at $25 per hour , with higher compensation available for candidates with meaningful experience!

Responsibilities :

  • Support the Office Manager in overseeing day-to-day administrative operations across 5+ dental practices in Brooklyn and Queens.
  • Supervise, train, and support front office staff—including receptionists, schedulers, and billing specialists—to ensure top-tier performance and service.
  • Manage patient scheduling systems to maximize provider efficiency and reduce wait times.
  • Address patient inquiries and handle escalations or concerns with professionalism and a patient-first mindset.
  • Monitor and enforce compliance with HIPAA, OSHA, and internal office policies; implement improvements where needed.
  • Assist with hiring, onboarding, and performance evaluations of administrative staff to foster a positive and productive work environment.
  • Collaborate with leadership to streamline workflows, improve processes, and enhance the overall patient experience.
  • Maintain inventory and office supplies across multiple locations, ensuring organized and efficient front office operations.
  • Leverage dental practice management software (such as Dentrix Ascend, Open Dental, or Eaglesoft) for records, reporting, and financial oversight.
  • Contribute to marketing and patient outreach initiatives to support practice growth and engagement.

What We’re Looking For :

  • 3–5+ years of experience in a dental office management or senior administrative role.
  • Strong knowledge of dental front office operations, including scheduling, insurance verification, and billing.
  • Experience with dental practice management systems (Dentrix Ascend, Open Dental, or Eaglesoft preferred).
  • Proven leadership in supervising, mentoring, and training administrative staff.
  • Ability to manage multiple locations and high-volume patient flow with efficiency and professionalism.
  • Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment.
  • Excellent communication and conflict-resolution skills.
  • Thorough understanding of HIPAA, OSHA, and regulatory compliance standards.
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    Dental Office Manager • New York, New York, .US

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