Senior Messenger Escort one weekend day required Facility: Lahey Hospital and Medical Center Burlington, MA 05/02/2024

Job Type : Regular

Time Type : Full time

Work Shift : Rotating (United States of America)

FLSA Status : Non-Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Under general supervision, performs a variety of duties related to patient escort services for the Lahey Clinic Medical Center.

Provides basic patient escort functions for inpatients and outpatients during admission, discharge or when traveling to testing areas within the facility, and for outpatients in need of assistance.

Job Description :

SHIFT REQUEMENTS - 8 am to 4 : 30 pm, 1 day off during week, one weekend day required and rotating holidays.

Essential Duties & Responsibilities including but not limited to :

1. Provides basic patient escort services as directed by the dispatcher

2. Assures accuracy of requests by checking patient identification against logged requests

3. Maintains equipment, wheelchairs etc., in a clean and orderly condition.

4. Assures appropriate charts and / or films accompany patient during transfer.

5. Assures that proper body mechanics, lifting techniques and other safeguards are followed.

6. Trains and orients section employees in proper etiquette, appropriate conversation and desired decorum.

7. Serves as an alternate to the department dispatcher.

8. Exhibits strong interpersonal skills and responds logically and consistently in unusual or crisis situations.

9. Incorporates Lahey Clinic Guiding Principles, Mission Statement and Goals into daily activities.

10. Complies with all Lahey Clinic Policies.

11. Complies with behavioral expectations of the department and Lahey Clinic.

12. Maintains courteous and effective interactions with colleagues and patients.

13. Demonstrates an understanding of the job description, performance expectations, and competency assessment.

14. Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards.

15. Participates in departmental and / or interdepartmental quality improvement activities.

16. Participates in and successfully completes Mandatory Education.

17. Performs all other duties as needed or directed to meet the needs of the department.

Minimum Qualifications :

Education : High school degree preferred

Licensure, Certification, Registration : None

Skills, Knowledge & Abilities : Must be able to read, write and comprehend English and perform alphanumeric sorting. In the absence of any of these skills, demonstrates the ability to be thoroughly trained to meet organizational standards.

Experience : Three years' work experience in a medical environment

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities.

Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment.

about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives.

Your skill and compassion can make us even stronger.

Equal Opportunity Employer / Veterans / Disabled