Floor Associate - Connolly's Do It Best- Illinois Rd

Job Description

Job Description

Connolly's Do It Best- Illinois Rd , a Nation’s Best Holdings, LLC company, is seeking energetic and motivated Sales Associate / Customer Service Specialist candidates to help support our Fort Wayne, IN location!

We’re focused on people and relationships first and we are passionate about customer service and continuous improvement. Are you looking to join a company that is focused on growth?

If you enjoy working hard in a fast-paced environment, then join our growing team.

What’s It Like To Work for Nation’s Best?

• Teamwork : All of our positions, in all of our stores, are hands-on. We work together, whenever necessary, to ensure a positive customer experience every time, every day
• Support : We have local resources and a Dallas Support Team to help you along the way and to partner on projects, as appropriate
• Autonomy : We empower entrepreneurial spirit in all our associates
• Relationships : We believe the core of our business is the relationships we build
• Continuous Improvement : We are focused on continuous improvement, ensuring expertise and solid best practices are shared across all of our divisions and stores
• Efficiencies : We maximize efficiency through best-in-class technology and consistent business practices nationwide
• Growth Mindset : We are focused on long-term growth, both in our associates and the company
• Atmosphere : This is not a suit-and-tie environment. We roll up our sleeves and get the job done
• Community Service : Our divisions and associates are committed to serving and contributing to the communities in which we live and work
• Safety : We strive to provide a work environment that is safe and healthy for all of our associates and customers. We want everyone to go home in the same condition in which they came to work that day

What Does a Floor Associate / Customer Service Specialist Do?

• Greets, recommends and closes customers in their assigned area by providing exceptional customer service and meeting customer needs.
• Proactively seeks out customers, assesses their needs, and provides assistance including educating on the products, guidance on selecting the right products, verifying correct prices, ensuring a smooth check-out process, loading merchandise, and confirming all needs have been met.
• Builds positive relationships with the customers, vendors, fellow co-workers, and management team.
• Continuously learns about store products and materials in order to educate customers.
• Maintains the in-stock condition of his or her assigned area.
• Maintains a clean, safe, and shoppable area.
• Ensure a safe work and shopping environment by following all policies and standards, completing all required training, correcting any unsafe or hazardous conditions, reporting conditions to the manager, remaining vigilant for any security concerns, and working safely at all times.
• Assists associates in other departments, as needed.
• Additional duties, as assigned.

What Does It Take to Be Successful as a Floor Associate / Customer Service Specialist?

• High school diploma or equivalent
• Minimum 6 months of computer experience required
• 1+ year(s) sales experience identifying and selecting products based on customer needs preferred
• 1+ year(s) retail experience
• Ability to lift up to 25lbs consistently and bend, twist, squat and reach throughout work shift
• Results-oriented with the ability to serve stores with humility and steward Nation’s Best’s values.
• Demonstrated ability to manage multiple tasks in a fast-paced environment while remaining adaptable and flexible
• Strong interpersonal skills with a willingness to consistently provide superior customer service skills
24 days ago